The rapid economic growth that India enjoyed following the start of its economic reforms in
1991 has led to a growing scholarly interest in Indian organizations and management …

Purpose The purpose of this paper is to extend the under-researched work on service
innovation by examining employee service innovative behavior in the Indian banking …

The healthcare sector has undergone a number of transformations in recent years, partly
due to recent advances in technology. This triggered our study to examine patients' desire to …

Purpose International Journal of Emerging Markets (IJoEM) is a leading journal that
publishes high-quality research focused on emerging markets. In 2020, IJoEM celebrated its …

Purpose This study aims to identify the effects of innovation types on the service firm's
financial and nonfinancial performance as well as mediation and moderation effects of …

Islamic finance has experienced rapid growth globally, surpassing the USD 2 trillion mark in
2017. As a result, the literature related to Islamic finance and banking is rather rich. Despite …

Services are characterised by the involvement of customers and other interest groups in the
innovation process. The aim of this study is to understand how and why, in the service …

In today's highly competitive business environments, organizations tend to become more
sensitive and responsive to the changing needs of customers. Inculcating and continually …

The study focuses on the relationship between leader-member exchange and innovative
work behavior of project employees with mediating role of employee engagement and …

Purpose The purpose of this paper is to discuss the process of interaction with the Muslim
customers in developing new Islamic financial services in a secular and non-Muslim majority …