[HTML][HTML] Health system responsiveness: a systematic evidence mapping review of the global literature
Abstract Background The World Health Organisation framed responsiveness, fair financing
and equity as intrinsic goals of health systems. However, of the three, responsiveness …
and equity as intrinsic goals of health systems. However, of the three, responsiveness …
[HTML][HTML] Explaining performance in health care: How and when top management competencies make the difference
Background: One of the most distinctive management competencies is related to the ability
to structure the strategic vision, develop long-term plans, and communicate them efficiently …
to structure the strategic vision, develop long-term plans, and communicate them efficiently …
[HTML][HTML] Using patient-reported measures to drive change in healthcare: the experience of the digital, continuous and systematic PREMs observatory in Italy
S De Rosis, D Cerasuolo, S Nuti - BMC Health Services Research, 2020 - Springer
Abstract Background The use of Patient Reported Experience Measures (PREMs) has great
potential in healthcare service improvement, but a limited use. This paper presents an …
potential in healthcare service improvement, but a limited use. This paper presents an …
[HTML][HTML] Patient satisfaction, e-health and the evolution of the patient–general practitioner relationship: Evidence from an Italian survey
S De Rosis, S Barsanti - Health Policy, 2016 - Elsevier
Background Scientific and public interest in the use of the Internet for health-related
purposes has grown considerably. Concerns regarding its impact on patient–doctor …
purposes has grown considerably. Concerns regarding its impact on patient–doctor …
Reputations count: why benchmarking performance is improving health care across the world
This paper explores what motivates improved health care performance. Previously, many
have thought that performance would either improve via choice and competition or by …
have thought that performance would either improve via choice and competition or by …
[HTML][HTML] How to set challenging goals and conduct fair evaluation in regional public health systems. Insights from Valencia and Tuscany Regions
M Vainieri, F Vola, GG Soriano, S Nuti - Health Policy, 2016 - Elsevier
The definition of “the right targets” and the way the evaluation of results is performed affect
the willingness to commit to new challenges, which is a factor that influences the relationship …
the willingness to commit to new challenges, which is a factor that influences the relationship …
Including patient‐reported measures in performance evaluation systems: patient contribution in assessing and improving the healthcare systems
In healthcare, the introduction of quality standards and indicators to assess performance
triggered the development of multidimensional Performance Management Systems (PMSs) …
triggered the development of multidimensional Performance Management Systems (PMSs) …
From experience and outcome measurement to the health professionals' engagement
Relationship and stakeholder marketing suggest that the environment in which an
organization is embedded is very complex and that the value created through its activity is …
organization is embedded is very complex and that the value created through its activity is …
[HTML][HTML] Is the co-location of GPs in primary care centres associated with a higher patient satisfaction? Evidence from a population survey in Italy
M Bonciani, S Barsanti, AM Murante - BMC health services research, 2017 - Springer
Background Several countries have co-located General Practitioners (GPs) in Primary Care
Centres (PCCs) with other health and social care professionals in order to improve …
Centres (PCCs) with other health and social care professionals in order to improve …
Implementing successful systematic Patient Reported Outcome and Experience Measures (PROMs and PREMs) in robotic oncological surgery—The role of …
Summary Patient Reported Outcome and Experience Measures (PROMs and PREMs) play
an increasingly important role in monitoring the quality of the oncological pathway. The aim …
an increasingly important role in monitoring the quality of the oncological pathway. The aim …