A method of disambiguating user intent in conversational interactions for information
retrieval is disclosed. The method includes providing access to a set of content items with …

Candidate answers responsive to a user query are analyzed using a natural language
engine to determine appropriate answers from an electronic database. The system and meth …

Primary Examiner Martin Lerner Related US Application Data(74) Attorney, Agent, or Firm
PatentBest; Andrew McAleavey (63) Continuation-in-part of application No. 09/439,145, filed …

(57) ABSTRACT A real-time system incorporating speech recognition and lin guistic
processing for recognizing a spoken query by a user and distributed between client and …

An intelligent query system for processing Voiced-based que ries is disclosed, which uses a
combination of both statistical and semantic based processing to identify the question posed …

(57) ABSTRACT A network based interactive speech system responds in real time to speech-
based queries addressed to a set of topic entries. A best matching response is provided …

Sentence based queries from a user are analyzed to determine appropriate answers from
an electronic database. Text in the queries is dissected to identify different phrases; the …

Speech data is processed with one or more dynamic grammars, to reduce latency and
improve accuracy. Different speech grammars are used by a speech recognition process …

An intelligent query system for processing voiced-based queries is disclosed, which uses a
combination of both statistical and semantic based processing to identify the question posed …

Abstract Virtual Customer Assistants (VCAs) are revolutionizing the way users interact with
machines. VCAs allow a far more natural interaction, and are gaining an increasingly large …