Purpose The purpose of this paper is to investigate service quality, patient satisfaction and
loyalty in Bangladesh's healthcare sector. It identifies healthcare quality conformance …

Mobile health (mHealth) services support the continuous health-related monitoring,
feedback, and behavior modification of individuals and populations through the use of …

This study has examined the effect of trust and religiosity on Islamic medical tourists'
attitudes, and consequently, satisfaction by considering age, gender, and education as …

Introduction Key performance indicators are essential navigation tools for hospitals. They
provide managers with valid information enabling them to identify institutional strengths and …

The research investigates the factors influencing medical tourists' attitudes and behaviors.
The factors examined include hospital service and customer perceived value. The study was …

The application of Lean Management practice in the public sector, specifically in local
government, has gained attention for overcoming the criticism received regarding the poor …

Penelitian ini bertujuan untuk mengetahui pengaruh dari dimensi-dimensi dalam Service
Quality Parasuraman terhadap Kepuasan Pasien di Bagian Rawat Inap Rumah Sakit …

Kereta api merupakan jasa transportasi penumpang atau barang yang dapat mengangkut
muatan besar dalam jarak jauh maupun jarak dekat, perjalanan kereta api tidak dipengaruhi …

The objective of this study was to identify and verify factors that influence patient loyalty
through judgement sampling of patients at hospitals. A total of 614 structured questionnaires …

This study aimed to analyze and formulate a strategy to improve quality of service at the
inpatient care unit of Anuntaloko Parigi Hospital based on a servqual approach. This …