The influence of social distancing on employee well-being: a conceptual framework and research agenda
S Tuzovic, S Kabadayi - Journal of Service Management, 2021 - emerald.com
Purpose The ongoing pandemic caused by the coronavirus disease 2019 (COVID-19) virus
has severely influenced lives and livelihoods. As service organizations either face …
has severely influenced lives and livelihoods. As service organizations either face …
Artificial intelligence in customer-facing financial services: a systematic literature review and agenda for future research
Purpose The objective of this study is to provide a systematic review of the literature on
artificial intelligence (AI) in customer-facing financial services, providing an overview of …
artificial intelligence (AI) in customer-facing financial services, providing an overview of …
[HTML][HTML] The interplay of skills, digital financial literacy, capability, and autonomy in financial decision making and well-being
Covid-19 and the unprecedented surge in financial technology contributed to unexpected
financial challenges, affecting the relevance of financial decision making and perceived …
financial challenges, affecting the relevance of financial decision making and perceived …
Impact of financial literacy on financial well-being: a mediational role of financial self-efficacy
The purpose of this paper is to explore the impact of financial literacy on financial well-being
among the business school faculties. Both the variables (financial literacy and financial well …
among the business school faculties. Both the variables (financial literacy and financial well …
The role of financial behaviour, financial literacy, and financial stress in explaining the financial well-being of B40 group in Malaysia
Understanding the financial well-being of lower-income group is a critical concern of any
government as this group struggles most to meet up with their necessities. Despite the …
government as this group struggles most to meet up with their necessities. Despite the …
In times of trouble: A framework for understanding consumers' responses to threats
The COVID-19 pandemic and the accompanying economic downturn have dramatically
impacted the lives of consumers around the world. From a conceptual perspective, such …
impacted the lives of consumers around the world. From a conceptual perspective, such …
Digital servitization value co-creation framework for AI services: a research agenda for digital transformation in financial service ecosystems
Purpose Innovative firms have rapidly developed artificial intelligence (AI) capabilities into
their service ecosystems, essentially changing perceptions of what is service quality and …
their service ecosystems, essentially changing perceptions of what is service quality and …
Young adults' financial well-being: current insights and future directions
Young adults' financial well-being: current insights and future directions | Emerald Insight
Books and journals Case studies Expert Briefings Open Access Publish with us Advanced …
Books and journals Case studies Expert Briefings Open Access Publish with us Advanced …
Financial literacy in the digital age—A research agenda
Digital innovations are transforming financial services and resulting changes in consumer
behavior and personal money management. Diffusion of pervasive digital technologies …
behavior and personal money management. Diffusion of pervasive digital technologies …
Consumer's subjective financial well‐being: A systematic review and research agenda
AP Nanda, R Banerjee - International Journal of Consumer …, 2021 - Wiley Online Library
Abstract Subjective Financial Well‐being (FWB) research has gained considerable interest
from both academics and practitioners recently. This research area focuses on the …
from both academics and practitioners recently. This research area focuses on the …