This paper examines the increased visibility of urban infrastructures occurring through a
close coupling of information technologies and the selective integration of urban services. It …

This paper argues that state, system, and process descriptions of situation awareness (SA)
are interdependent. Based on SA research from the last 30 years, the paper proposes a …

Abstract Following the Asian Tsunami of 2004 and during the Israel–Lebanon Crisis of 2006,
Sweden sent small crisis response teams to support civilians. The small size of the teams …

Since December 2010, revolutionary waves have occurred in many Arab countries and
described in the media as the “Arab Spring”. However, the situation has become even more …

Decisions of emergency response organisations (police, fire fighters, infrastructure
providers, etc.) rely on accurate and timely information. Some necessary information is …

In 2003, fire fighters in Hazelwood, Missouri were called to a traffic accident scene at
Interstate 270. A man was stuck in his car and police were already on-site trying to assist …

The readability of text documents has been studied from a linguistic perspective long before
people began to regularly communicate via Internet technologies. Typically, such studies …

The resilience of systems derives from many inputs, relating both to design and to
operational planning. In the latter context the role and effective functioning of the 'blue …

​ Using the domain of crisis management, Christian Reuter explores challenges and
opportunities for technology design in emergent environments. He therefore empirically …

Successful crisis management depends on collaboration between different stakeholders
and involved organizations, it also relies on making a good decision in a short time …