A digital transformation approach in hospitality and tourism research

X Cheng, T Xue, B Yang, B Ma - International Journal of …, 2023 - emerald.com
Purpose Because of the COVID-19, the digital transformation of global hospitality and
tourism speeds up. This paper aims to provide comprehensive frame of the digital …

A review of research into automation in tourism: Launching the Annals of Tourism Research Curated Collection on Artificial Intelligence and Robotics in Tourism

I Tussyadiah - Annals of Tourism Research, 2020 - Elsevier
Driven by the advancements in artificial intelligence (AI) and its related technologies, the
application of intelligent automation in travel and tourism is expected to increase in the …

Smart hospitality: from smart cities and smart tourism towards agile business ecosystems in networked destinations

D Buhalis, P O'Connor, R Leung - International Journal of …, 2022 - emerald.com
Purpose Building on recent smart hospitality systematic reviews and extensive literature
analyses, this paper aims to explore recent developments, themes and issues within smart …

The digital revolution in the travel and tourism industry

T Pencarelli - Information Technology & Tourism, 2020 - Springer
The digital revolution is radically changing the world we live in. Sensors in smart homes are
able to interconnect devices such as thermostats, washing machines, television sets …

Systematic literature review analysing smart tourism destinations in context of sustainable development: Current applications and future directions

Y El Archi, B Benbba, Z Nizamatdinova, Y Issakov… - Sustainability, 2023 - mdpi.com
The growing popularity of smart tourism destinations (STDs) has increased the need to
investigate their potential impact on sustainable development. This systematic literature …

Technological disruptions in services: lessons from tourism and hospitality

D Buhalis, T Harwood, V Bogicevic, G Viglia… - Journal of service …, 2019 - emerald.com
Purpose Technological disruptions such as the Internet of Things and autonomous devices,
enhanced analytical capabilities (artificial intelligence) and rich media (virtual and …

Smart cities: Advances in research—An information systems perspective

E Ismagilova, L Hughes, YK Dwivedi… - International journal of …, 2019 - Elsevier
Smart cities employ information and communication technologies to improve: the quality of
life for its citizens, the local economy, transport, traffic management, environment, and …

Future trends and current state of smart city concepts: A survey

A Kirimtat, O Krejcar, A Kertesz, MF Tasgetiren - IEEE access, 2020 - ieeexplore.ieee.org
Intelligent systems are wanting for cities to cope with limited spaces and resources across
the world. As a result, smart cities emerged mainly as a result of highly innovative ICT …

Tourism 4.0 technologies and tourist experiences: a human-centered design perspective

U Stankov, U Gretzel - Information Technology & Tourism, 2020 - Springer
Building on the momentum of Industry 4.0 developments in production and manufacturing,
the tourism-specific concept of Tourism 4.0 currently fuels visions of similar technology …

Tourism, technology and ICT: a critical review of affordances and concessions

S Gössling - Journal of Sustainable Tourism, 2021 - Taylor & Francis
The digital information age has changed global tourism in profound ways. Information and
Communication Technologies (ICT) are pervasive, and they have become inextricably …