Process-aware information systems guide participants through the execution of processes.
However, existing systems have limited support for knowledge-intensive processes, which …

Traditionally, business process models are imperative, limiting process behavior to a small
set of variants. Purely imperative modeling languages are therefore unsuited for knowledge …

Knowledge-intensive business processes are flexible and data-driven. Therefore, traditional
process modeling languages do not meet their requirements: These languages focus on …

Modeling business processes can be difficult, especially if they are flexible and the models
consist of many interconnected parts. This is the case for hybrid process modeling …

Knowledge-intensive processes are inherently complex. Thus, modeling them is hard as the
models have to capture various perspectives often using sub-models with hidden …

Business process models are an important tool for business process management, used to
specify, enact, and analyze organizations' processes. Traditional process modeling …

In knowledge-intensive processes, knowledge workers have to choose from many actions
those that align best with their objectives. This is challenging since such a decision involves …

Modeling business processes can be difficult, especially if they are flexible and the models
consist of many interconnected parts. This is the case for hybrid process modeling …

Process choreographies involve the exchange of data and goods between different
business actors. Since inconsistencies in data shared among choreography participants can …

This research is conducted at SAP, an international software provider. This research applies
entitycentric modelling to the business development phase of their sales process. The …