The study undertakes a systematic literature review of government-provided E-Services for
businesses (Government to Business E-Services). The literature review process selects and …

The opening of data is considered to provide many benefits. However, opening up data by
public bodies is a complex and ill-understood activity. Although many public bodies might be …

Targeting systematic and formal description methods for interoperability levels of public
sector organisations and systems is emerging as an important research challenge in …

During the last decades eGovernment has been a vivid, dynamic research and development
area. As services are being transformed, electronic documents and web services appear …

This paper moves towards the description of an approach to specify co-participation
requirements in the domain of public service delivery in order to allow flexibility in the …

Digital government applications are providing more and more electronic services on-line, for
citizens and businesses worldwide. However, the new services are in many cases an exact …

In the dawn of the Semantic Web era, metadata appear as a key enabler that assists
management of the e-Government resources related to the provision of personalized …

This chapter reviews literature on electronic-government (EG) and information and
communication technology (ICT) regarding several management issues in general and …

Public Administration desks are in any country the most active point of transactions between
the state governments and the citizens. This fact emphasises the importance of services …

The dawn of the new decade has proven to be particularly challenging, as technological
developments and societal changes have affected each other in an unpredicted manner …