How to evaluate trust in AI-assisted decision making? A survey of empirical methodologies

O Vereschak, G Bailly, B Caramiaux - … of the ACM on Human-Computer …, 2021 - dl.acm.org
The spread of AI-embedded systems involved in human decision making makes studying
human trust in these systems critical. However, empirically investigating trust is challenging …

Capable but amoral? Comparing AI and human expert collaboration in ethical decision making

S Tolmeijer, M Christen, S Kandul, M Kneer… - Proceedings of the …, 2022 - dl.acm.org
While artificial intelligence (AI) is increasingly applied for decision-making processes, ethical
decisions pose challenges for AI applications. Given that humans cannot always agree on …

Being trustworthy is not enough: How untrustworthy artificial intelligence (AI) can deceive the end-users and gain their trust

N Banovic, Z Yang, A Ramesh, A Liu - … of the ACM on Human-Computer …, 2023 - dl.acm.org
Trustworthy Artificial Intelligence (AI) is characterized, among other things, by: 1)
competence, 2) transparency, and 3) fairness. However, end-users may fail to recognize …

Evaluating the promise of human-algorithm collaborations in everyday work practices

C Wolf, J Blomberg - Proceedings of the ACM on Human-Computer …, 2019 - dl.acm.org
Human-algorithm interaction is a growing phenomenon of interest as the use of machine
learning (ML) capabilities in everyday technologies becomes more commonplace. In the …

Trust in AI-assisted Decision Making: Perspectives from Those Behind the System and Those for Whom the Decision is Made

O Vereschak, F Alizadeh, G Bailly… - Proceedings of the CHI …, 2024 - dl.acm.org
Trust between humans and AI in the context of decision-making has acquired an important
role in public policy, research and industry. In this context, Human-AI Trust has often been …

Effects of the advisor and environment on requesting and complying with automated advice

SC Sutherland, C Harteveld, ME Young - ACM Transactions on …, 2016 - dl.acm.org
Given the rapid technological advances in our society and the increase in artificial and
automated advisors with whom we interact on a daily basis, it is becoming increasingly …

Designing for Appropriate Reliance: The Roles of AI Uncertainty Presentation, Initial User Decision, and User Demographics in AI-Assisted Decision-Making

S Cao, A Liu, CM Huang - Proceedings of the ACM on Human-Computer …, 2024 - dl.acm.org
Appropriate reliance is critical to achieving synergistic human-AI collaboration. For instance,
when users over-rely on AI assistance, their human-AI team performance is bounded by the …

“Rather Solve the Problem from Scratch”: Gamesploring Human-Machine Collaboration for Optimizing the Debris Collection Problem

A Ulusan, U Narayan, S Snodgrass, O Ergun… - Proceedings of the 27th …, 2022 - dl.acm.org
Optimizing operations on critical infrastructure networks is key to reducing the impact of
disruptive events. In this paper, we explore the potential of having humans and algorithms …

Theoretical, measured, and subjective responsibility in aided decision making

N Douer, J Meyer - ACM Transactions on Interactive Intelligent Systems, 2021 - dl.acm.org
When humans interact with intelligent systems, their causal responsibility for outcomes
becomes equivocal. We analyze the descriptive abilities of a newly developed responsibility …

Understanding Human-AI Trust in the Context of Decision Making through the Lenses of Academia and Industry: Definitions, Factors, and Evaluation

O Vereschak - 2022 - theses.hal.science
With the rise of AI-embedded systems assisting decisions in the context of medicine, justice,
recruiting, Human-AI trust has become an utmost design priority. Numerous governments …