Multiple criteria decision-making (MCDM) research has developed rapidly and has become
a main area of research for dealing with complex decision problems. The purpose of the …

Purpose–The purpose of this paper is to describe the state of logistics performance
measurement in corporations based in the USA. Design/methodology/approach–A …

Abstract Information technology (IT) organizations use strategic IT benchmarking (SITBM) to
revise IT strategies or perform internal marketing. Despite benchmarking's long tradition …

In this paper, we propose the application of a novel methodology to build composite
indicators, in order to evaluate university performance. We analyse separately the three …

Higher education has vital role for developing human resource in the economic and
development growth of countries. Thus, in order to gain the better future, containing strategic …

Prefabricated construction (PC) has been regarded as a sustainable construction method for
its inherent advantages such as energy savings, emissions reductions, and cleaner and …

Purpose–The purpose of this paper is to offer small to medium‐sized organizations (SMOs)
with global business aspirations an innovative approach to performance measurement and …

Decision-making on operational performance evaluation is a complex multi-objective
problem. Through the combination of grey relation analysis and information entropy, the …

Purpose–The purpose of this paper is to develop an improved management/performance
model that yields superior business productivity by conjoining internal benchmarking …

Purpose The paper is devoted to benchmark strategic ideas, organizational culture,
marketing business processes and key marketing performance measures of the …