Abstract Service is an activity or benefit that one person can offer to another which is
essentially intangible and does not result in ownership of anything. This is the basis for …

It is impossible to produce quality products and services without quality people and
processes. Services in general are intangible and cannot be fully owned by consumers. If …

If not controlled, this can have a negative impact on the company, because many customers
feel dissatisfied. Service businesses place great importance on the human element. High …

High consumer value creates customer loyalty. This is the basis for consumers to be able to
buy products or services from the same place repeatedly and not switch to other competing …

Achatina fulica termasuk ke dalam kategori hama di bidang pertanian dan perkebunan yang
dapat diambil manfaatnya sebagai bahan pangan, pakan, dan obat. Dibutuhkan …

Abstract Service quality is the best matrix for evaluating consumer satisfaction in comparison
between expectations and perceptions of service. From the above definition, it can be …

High consumer value creates customer loyalty. This is the basis for consumers to be able to
buy products or services from the same place repeatedly and not switch to other competing …

From the data above, it can be said that many outlets do not necessarily have high
consumption value either. Service is an activity or benefit offered to consumers or service …

There are several factors that can influence consumer satisfaction, namely service quality
and product quality. It is impossible to produce quality products and services without quality …

Abstract Service quality is the best matrix for evaluating consumer satisfaction in comparison
between expectations and perceptions of service. It is impossible to produce quality …