Work-family conflict and salespeople deviant behavior: the mediating role of job stress

YT Tu, J Sulistiawan, D Ekowati, H Rizaldy - Heliyon, 2022 - cell.com
The salesperson is a job that is prone to deviant behavior. Prior studies addressed that
deviant behavior is a behavioral stress response. Although numerous studies have …

“Sorry about my manager”: Mitigating customer-facing adverse manager behaviors

JS Johnson - Journal of the Academy of Marketing Science, 2024 - Springer
Managers often accompany salespeople to customer meetings, and their presence can be
invaluable to the interaction. However, at times, managers may act in ways that are harmful …

Impacts of social capital on climate change adaptations of banana farmers in Southern China

L Cishahayo, Y Zhu, C Zhang, F Wang - Environment, Development and …, 2023 - Springer
Climate change has caused several significant risks to agro-economy in developing regions.
Adaptations to climate change can improve farmers' resilience in agricultural production …

Affect-based dimensions of trust: a study of buyer-supplier relationships in Thai manufacturing

R Rungsithong, KE Meyer - Journal of Business & Industrial Marketing, 2024 - emerald.com
Purpose Trust is an important facilitator of successful B2B relationships. The purpose of this
study is to investigate affect-based antecedents of both interpersonal and interorganizational …

Theorising the dark side of interorganizational relationships: an extension

KG Pillai, P Sharma, J Cornelissen, Y Zhang… - Journal of Business & …, 2023 - emerald.com
Purpose This paper aims to propose mechanisms of the dark side of interorganizational
relationships from a social psychological perspective. The purpose is to understand the role …

Riding the waves or rocking the boat? Benefits and unintended consequences of customer growth strategies

AT Crecelius, JM Lawrence, JL Ogilvie… - Industrial Marketing …, 2022 - Elsevier
Suppliers can grow sales by offering expanded solutions to specific, promising customer
accounts via relationship expansion proposals. Extant perspectives offer conflicting advice …

Trust asymmetry and changes in supplier opportunism: An institutional contingency view

M Wang, KZ Zhou, X Bai, J Li - Journal of Business Research, 2024 - Elsevier
Despite the importance of trust and the dyadic nature of exchange relationships, research on
how differing trust perceptions between partners affect transactions is insufficient. Drawing …

The opportunities and costs of highly involved organizational buyers

CE McClure, JM Lawrence, TJ Arnold… - Journal of the Academy of …, 2023 - Springer
This research investigates the impact of an organizational buyer's product involvement on
the customer firm's and supplier's financial outcomes. The results suggest that highly …

The Negative Impacts of Trust in Long-Term Agri-Food Business Relationships

D Nguyen, S Somogyi - Journal of International Food & …, 2023 - Taylor & Francis
Trust has been shown to be a key component of a successful business-to-business (B2B)
relationship. However, recent studies have pointed to the potential adverse effects on …

Moral categorization of opportunists in cross-border interfirm relationships

S Kadic-Maglajlic, C Obadia, I Vida… - Journal of business …, 2023 - Springer
This study draws on theory of dyadic morality and categorization to disentangle opportunistic
behaviors from the perception by their victim that leads to the moral categorization of the …