Purpose This study aims to compares the effects of different human-like appearances (low
vs. medium vs. high) of service robots (SRs) on consumer trust in service robots (CTSR) …

Scholarship on when and why humans are willing to rely on algorithms rather than other
humans has made substantial progress in recent years, although virtually all such research …

Depictions of robots as romantic partners for humans are frequent in popular culture. As
robots become part of human society, they will gradually assume the role of partners for …

Artificial intelligence (AI) tools are often perceived as lacking humanlike qualities, leading to
a preference for human experts over AI assistance. Extending prior research on AI aversion …

Cooperation between humans and machines is increasingly vital as artificial intelligence (AI)
becomes more integrated into daily life. Research indicates that people are often less willing …

Across multiple studies, we found that people with a growth mindset (whose abilities are
believed to be developable) are more likely to see artificial intelligence (AI) devices as …

Conversational Agents (CAs) have increasingly been integrated into everyday life, sparking
significant discussions on social media. While previous research has examined public …

Robots are starting to replace human employees in the accommodation industry. It remains
unclear how guests perceive robots. The study aims to evaluate the effectiveness of the …

The one-on-one human–robot interaction has expanded to the group level; robot groups are
increasingly exerting psychosocial implications on human beings. However, how people …

Abstract Theory suggests that robots with human-like mental capabilities (ie, high agency
and experience) evoke stronger aversion than robots without these capabilities. Yet, while …