Background Satisfaction and its measurement are important for public policy analysts,
healthcare managers, practitioners and users. Despite problems with establishing a tangible …

The evidence as to whether patient-centredness is associated with beneficial physical and
psychological outcomes is inconsistent. This review of published research on health care …

Skills for Communicating with Patients, Third Edition is one of two companion books on
improving communication in medicine, which together provide a comprehensive approach …

The social policy background to the proliferation of patient satisfaction surveys is a desire for
increased patient representation and participation. Within this context, it is assumed that …

Context. Despite growing concern over the escalating antimicrobial resistance problem,
physicians continue to inappropriately prescribe. It has been suggested that a major …

Background Bone loss often accompanies weight loss induced by caloric restriction (CR),
but whether bone loss accompanies similar weight loss induced by exercise (EX) is …

An exit interview was conducted during March, 1994 on 314 patients treated and released
from the Emergency Department at Kern Medical Center in Bakersfield, California. The …

There is growing recognition of the importance of patients′ expectations in general
practice. This study aimed to investigate the types of expectations adult primary care patients …

An expanding literature on patients' expectations for medical care suffers from definitional
confusion and lack of a conceptual model linking patients' expectations to important …

This article assesses how consumers' decision-making styles relate to their shopping mall
behavior and their global evaluations of shopping malls. Based on exploratory data analysis …