The warranty policies for capital-intensive products, such as automobiles, heavy equipment,
and aircraft engines, typically have two dimensions, that is, the age and usage. During the …

This paper deals with warranty and maintenance service contracts for repairable products,
which involve three parties–ie, Manufacturer, Service Agent (SA), and Consumer. Six …

Due to the non-substitutability of the product, the monopoly manufacturer designs warranty
to reduce maximally warranty cost. Although the monopoly manufacturer maintains …

For complex and durable products such as automobiles and construction machinery, the
quality and reliability characteristics of these products become more and more complex …

Based on the manufacturer-consumer context, a two-dimensional preventive maintenance
policy is developed for sold products under a two-dimensional warranty by pursuing two …

Selecting complex equipment with availability requirements as the object of study, this article
investigates an availability-based warranty policy. Under this policy, apart from providing …

Nowadays manufacturers are facing fierce challenge. Apart from the products, providing
customers with multiple maintenance options in the service contract becomes more popular …

An appropriate warranty period plays an essential role in consumer satisfaction and
manufacturer costs. Manufacturer and consumer are two critical parts of any transaction; …

Customer satisfaction with a purchased product is closely related to the product performance
within the warranty region and even the performance during the remainder of its useful life …

In this research, we study an optimal overhaul–replacement policy of a multi-degraded
repairable system sold with a free replacement warranty. In the proposed replacement …