Repair is a central component of a circular economy to extend the operational phase of
products. Yet, the number of repair service providers as well as demand for repair have …

Purpose–The purpose of this paper is to investigate the simultaneous effects of country of
origin (COO) and corporate reputation on initial trust in a transition economy, and to …

Purpose–The purpose of this study was to examine the influence of organizational climate
and trust (TR) on knowledge-sharing (KS) behaviour in selected multinational firms in an …

Purpose–Despite the strong intuitive appeal of personalization (through employees or,
increasingly, through the use of software applications), relatively little is known about its role …

摘要这项研究检验了该消费者行为的变化是否是由有机餐厅的体验引起，
并通过信号理论来解释这种影响。 实证数据是通过有机餐厅的客户收集并使用偏最小二乘结构 …

This paper explores the influence of culture on trust judgments in customer relationship
development by ethnic minority small businesses (EMSBs). hao and oon's “cultural mosaic” …

The paper contributes to a growing stream of research on consumer acculturation,
examining the influence of acculturation on interpersonal trust in the banking sector. This …

Recovery strategies are critical to service providers in their efforts to maintain satisfied and
loyal customers. While the existing research shows that recovery satisfaction is a function of …

Distinctive feature of a modern market is close relationships among business companies
seeking their goals. It is possible to achieve the goals when success of the relationships is …

Developed countries that accept refugees are obligated, under the UN Convention for
Refugees, to integrate refugees into host communities, with inclusion in the health system …