Social network integration and user content generation

N Huang, Y Hong, G Burtch - MIS quarterly, 2017 - JSTOR
This study examines how social network integration (ie, integration of online platforms with
other social media services, for example, with Facebook or Twitter) can affect the …

[PDF][PDF] Finding People with Emotional Distress in Online Social Media: A Design Combining Machine Learning and Rule-Based Classification.

M Chau, TMH Li, PWC Wong, JJ Xu, PSF Yip… - MIS …, 2020 - pweb.fbe.hku.hk
Emotional distress is a prevailing complex social and publichealth problem in modern
societies. About 9.2% of people worldwide have had suicidal ideation at least once in their …

An unobtrusive behavioral model of" gross national happiness"

ADI Kramer - Proceedings of the SIGCHI conference on human …, 2010 - dl.acm.org
I analyze the use of emotion words for approximately 100 million Facebook users since
September of 2007." Gross national happiness" is operationalized as a standardized …

Automated text analysis in psychology: Methods, applications, and future developments

R Iliev, M Dehghani, E Sagi - Language and cognition, 2015 - cambridge.org
Recent years have seen rapid developments in automated text analysis methods focused on
measuring psychological and demographic properties. While this development has mainly …

Who will be your next customer: A machine learning approach to customer return visits in airline services

S Hwang, J Kim, E Park, SJ Kwon - Journal of Business Research, 2020 - Elsevier
Returning customer rates are a primary determinant of the success of a service; thus, both
the motivations for and hindrances to return visits from customers are extensively …

How epidemic psychology works on Twitter: Evolution of responses to the COVID-19 pandemic in the US

LM Aiello, D Quercia, K Zhou… - Humanities and Social …, 2021 - nature.com
Disruptions resulting from an epidemic might often appear to amount to chaos but, in reality,
can be understood in a systematic way through the lens of “epidemic psychology” …

Divergence of sentiment and stock market trading

A Siganos, E Vagenas-Nanos… - Journal of Banking & …, 2017 - Elsevier
This paper introduces the concept of divergence of sentiment to the behavioral finance
literature. We measure the distance between people with positive and negative sentiment on …

[HTML][HTML] The happy virtual agent and its impact on the human customer in the service encounter

M Soderlund, EL Oikarinen, TM Tan - Journal of Retailing and Consumer …, 2021 - Elsevier
Few existing virtual agents (VAs) that customers interact with in service encounters can
experience emotions, but they can be (and often are) designed so that they appear to have …

A study of Facebook behavior: What does it tell about your Neuroticism and Extraversion?

J Shen, O Brdiczka, J Liu - Computers in Human Behavior, 2015 - Elsevier
Abstract Social Network Sites offer users the opportunity to portray themselves with much
freedom. People get an impression about a user based on this user's online profile, posted …

Building addiction recovery capital through online participation in a recovery community

AM Bliuc, D Best, M Iqbal, K Upton - Social Science & Medicine, 2017 - Elsevier
Rationale This study examines how online participation in a community of recovery
contributes to personal journeys of recovery. It investigates whether recovery capital building …