Currently, there are wide-ranging policies available on sustainable development from the
Government of Malaysia. There is a need for a literature to be used as the point of departure …

Purpose Because of the heightened environmental awareness of the public, local
governments (LGs) are being pressured to improve on the extent and quality of …

Decentralization, technocracy, democracy and media, administrative control, participation,
devolution, and local governance have become global concepts and issues among public …

This research study critically analysed the existing literature on municipal awareness
relevancy of municipal councils' service delivery for the purpose of enhancing citizen …

The quality of urban life is a crucial area of urban studies, encompassing social,
environmental, and economic aspects. Sharm el-Sheikh, a popular tourist destination in …

Department, Immigration Department and State Health Department from three states in
Malaysia. The findings inform recommendations into efforts to improve the attitude of …

This review is aimed at assessing the relevant literatures from previous studies and research
which are related to the issues affecting Malaysia's local government. The authors have …

This study examines the relationships that exist between quality municipal service and
citizen satisfaction. This paper is, therefore, an examination of Relationship between quality …

Background: This article discusses techniques for effective government service delivery
using e-participation to engage with citizens. It highlights the lack of literature detailing these …

This qualitative study provides empirical knowledge and develops theory about the role of
strategic management in Malaysian local government. As the country addresses the grand …