Consumer engagement in social media brand communities: A literature review

ZR Santos, CMK Cheung, PS Coelho, P Rita - International Journal of …, 2022 - Elsevier
With the prevalence of social media, a great deal of research has examined consumer
engagement in social media brand communities. However, we lack a holistic understanding …

Consumer behavior in social commerce: A literature review

KZK Zhang, M Benyoucef - Decision support systems, 2016 - Elsevier
The emergence of social commerce has brought substantial changes to both businesses
and consumers. Hence, understanding consumer behavior in the context of social …

Examining branding co-creation in brand communities on social media: Applying the paradigm of Stimulus-Organism-Response

S Kamboj, B Sarmah, S Gupta, Y Dwivedi - International Journal of …, 2018 - Elsevier
This paper examines the antecedents of branding co-creation that include social networking
sites'(SNSs) participation motivations, customer participation, brand trust and brand loyalty …

Gratifications of using Facebook, Twitter, Instagram, or Snapchat to follow brands: The moderating effect of social comparison, trust, tie strength, and network …

J Phua, SV Jin, JJ Kim - Telematics and Informatics, 2017 - Elsevier
Applying uses and gratifications theory (UGT), this study examined consumers' use of one of
four social networking sites (SNSs): Facebook, Twitter, Instagram, or Snapchat, for following …

The impact of social media activities on brand image and emotional attachment: A case in the travel context

AA Barreda, K Nusair, Y Wang, F Okumus… - Journal of hospitality …, 2020 - emerald.com
Purpose The study aims to develop a theoretical model that portrays the antecedents of
emotional attachment in the travel context by combining branding, marketing and …

The roles of brand community and community engagement in building brand trust on social media

MR Habibi, M Laroche, MO Richard - Computers in human behavior, 2014 - Elsevier
Brand communities and social media often overlap. Social media is an ideal environment for
building brand communities. However, there is limited research about the benefits and …

[HTML][HTML] Brand communities embedded in social networks

ME Zaglia - Journal of business research, 2013 - Elsevier
Brand communities represent highly valuable marketing, innovation management, and
customer relationship management tools. However, applying successful marketing …

Brand followers' retweeting behavior on Twitter: How brand relationships influence brand electronic word-of-mouth

E Kim, Y Sung, H Kang - Computers in Human Behavior, 2014 - Elsevier
Twitter, the popular microblogging site, has received increasing attention as a unique
communication tool that facilitates electronic word-of-mouth (eWOM). To gain greater insight …

Trust and commitment within a virtual brand community: The mediating role of brand relationship quality

H Akrout, G Nagy - Information & Management, 2018 - Elsevier
This study seeks to clarify the antecedents and consequences of trust and commitment
within the brand fan page context on Facebook, examining a sample of 210 respondents …

Promoting sales of online games through customer engagement

CMK Cheung, XL Shen, ZWY Lee, TKH Chan - … commerce research and …, 2015 - Elsevier
With keen competition in the online game industry, game developers and publishers are
finding new ways to induce players' to spend money on subscriptions and virtual items. As …