Experimentation for chatbot usability evaluation: a secondary study
Interest in chatbot development is on the rise. As a usability evaluation is an essential step in
chatbot development, the number of experimental studies on chatbot usability has grown as …
chatbot development, the number of experimental studies on chatbot usability has grown as …
[HTML][HTML] Testing anticipatory systems: A systematic mapping study on the state of the art
Context: Systems exhibiting anticipatory behavior are controlling devices that are influencing
decisions critical to business with increasing frequency, but testing such systems has …
decisions critical to business with increasing frequency, but testing such systems has …
Quality assessment methods for textual conversational interfaces: a multivocal literature review
The evaluation and assessment of conversational interfaces is a complex task since such
software products are challenging to validate through traditional testing approaches. We …
software products are challenging to validate through traditional testing approaches. We …
Help them understand: Testing and improving voice user interfaces
Voice-based virtual assistants are becoming increasingly popular. Such systems provide
frameworks to developers for building custom apps. End-users can interact with such apps …
frameworks to developers for building custom apps. End-users can interact with such apps …
Testing chatbots using metamorphic relations
Modern-day demands for services often require an availability on a 24/7 basis as well as
online accessibility around the globe. For this sake, personalized software systems, called …
online accessibility around the globe. For this sake, personalized software systems, called …
Using the SOCIO chatbot for UML modelling: A family of experiments
Context: Recent developments in natural language processing have facilitated the adoption
of chatbots in typically collaborative software engineering tasks (such as diagram …
of chatbots in typically collaborative software engineering tasks (such as diagram …
Ontology-based metamorphic testing for chatbots
J Božić - Software Quality Journal, 2022 - Springer
Modern-day demands for services often require an availability on a 24/7 basis as well as
online accessibility around the globe. For this sake, personalized virtual assistants, called …
online accessibility around the globe. For this sake, personalized virtual assistants, called …
Make It Make Sense! Understanding and Facilitating Sensemaking in Computational Notebooks
S Chattopadhyay, Z Feng, E Arteaga, A Au… - arXiv preprint arXiv …, 2023 - arxiv.org
Reusing and making sense of other scientists' computational notebooks. However, making
sense of existing notebooks is a struggle, as these reference notebooks are often …
sense of existing notebooks is a struggle, as these reference notebooks are often …
Testing challenges for NLP-intensive bots
The popularity of bots is on the rise, with many bots able to interact with users via a chat or
voice interface thanks to the embedding of a Natural Language Processing (NLP) …
voice interface thanks to the embedding of a Natural Language Processing (NLP) …
A review of quality assurance research of dialogue systems
With the development of machine learning and big data technology, dialogue systems have
been applied to many fields, including aerospace, banking and other scenarios that require …
been applied to many fields, including aerospace, banking and other scenarios that require …