Joining theory and practice, How Colleges Change unmasks problematic assumptions that
university leaders and change agents typically possess, and provides research-based …

There is still no consensus on how best to measure and manage quality within higher
education institutions (HEIs). Thus a variety of approaches have been adopted. This paper …

High job demands are considered a risk factor for uncivil behavior in the workplace but the
mechanism behind this relationship remains unclear. The current study aimed to analyze …

The education sector is the most important sector of any country as it is involved in the
building of the future human capital. Education has achieved the status of an industry in …

In the last decades, several factors have contributed to raising public concern over higher
education institutions' quality, leading to the emergence of quality measurement and …

The present work is a comparative study of the banking industry of Malaysia and Pakistan.
The paper aims to measure the impact of individual systems thinking on the overall …

Purpose The paper aims to identify the emerging themes on the challenges faced by the
Malaysian private higher learning institutions (HLIs) in the provision of providing quality …

HEIs are recognized to be in the knowledge business, and increasingly they are exposed to
marketplace pressures in a similar way to other businesses. In this new situation, knowledge …

Possessing the X-Factor makes one more interesting, valuable, and unique than the rest.
Based on a sample of 427 bachelor's students, results of Study 1 supported the …

The study investigated perceptions of employers about the quality of Pakistani university
graduates in terms of intellectual development skills, personal development skills …