Requirements and design space for interactive public displays

J Müller, F Alt, D Michelis, A Schmidt - Proceedings of the 18th ACM …, 2010 - dl.acm.org
Digital immersion is moving into public space. Interactive screens and public displays are
deployed in urban environments, malls, and shop windows. Inner city areas, airports, train …

Looking glass: a field study on noticing interactivity of a shop window

J Müller, R Walter, G Bailly, M Nischt, F Alt - Proceedings of the SIGCHI …, 2012 - dl.acm.org
In this paper we present our findings from a lab and a field study investigating how passers-
by notice the interactivity of public displays. We designed an interactive installation that uses …

Dark patterns in proxemic interactions: a critical perspective

S Greenberg, S Boring, J Vermeulen… - Proceedings of the 2014 …, 2014 - dl.acm.org
Proxemics theory explains peoples' use of interpersonal distances to mediate their social
interactions with others. Within Ubicomp, proxemic interaction researchers argue that people …

From stopping to shopping: An observational study comparing a humanoid service robot with a tablet service kiosk to attract and convert shoppers

M Brengman, L De Gauquier, K Willems… - Journal of Business …, 2021 - Elsevier
This study investigates the effectiveness of a humanoid service robot (HSR) versus a tablet
service kiosk (TSK) along the stages of the point-of-sale (POS) conversion funnel. The …

Challenges in public display deployments: A taxonomy of external factors

V Mäkelä, S Sharma, J Hakulinen… - Proceedings of the …, 2017 - dl.acm.org
Public display deployments are often subjected to various surprising and unwanted effects.
These effects are frequently due to external factors properties and phenomena that are …

Foundations for designing public interactive displays that provide value to users

C Parker, M Tomitsch, N Davies, N Valkanova… - Proceedings of the 2020 …, 2020 - dl.acm.org
Public interactive displays (PID) are a promising technology for providing information and
collecting feedback in public spaces. Research on PIDs has shown that, like all public …

Uncovering the honeypot effect: How audiences engage with public interactive systems

N Wouters, J Downs, M Harrop, T Cox… - Proceedings of the …, 2016 - dl.acm.org
In HCI, the honeypot effect describes how people interacting with a system passively
stimulate passers-by to observe, approach and engage in an interaction. Previous research …

Virtual field studies: Conducting studies on public displays in virtual reality

V Mäkelä, R Radiah, S Alsherif, M Khamis… - Proceedings of the …, 2020 - dl.acm.org
Field studies on public displays can be difficult, expensive, and time-consuming. We
investigate the feasibility of using virtual reality (VR) as a test-bed to evaluate deployments …

Using public displays to stimulate passive engagement, active engagement, and discovery in public spaces

N Memarovic, M Langheinrich, F Alt, I Elhart… - Proceedings of the …, 2012 - dl.acm.org
In their influential book" Public space" Carr et al. describe essential human needs that public
spaces fulfill:(1) passive engagement with the environment, where we observe what others …

Together or alone: Should service robots and frontline employees collaborate in retail-customer interactions at the POS?

L De Gauquier, K Willems, HL Cao… - Journal of Retailing and …, 2023 - Elsevier
This study investigates shopper behavior when interacting with an employee-robot team (vs.
both actors in isolation), along the metrics of the POS conversion funnel. An unobtrusive field …