The influence of website quality dimensions on e-purchasing behaviour and e-loyalty: a comparative study of Egyptian travel agents and hotels

MA Abou-Shouk, GS Khalifa - Journal of Travel & Tourism …, 2017 - Taylor & Francis
Websites have become a channel for tourism enterprises to market and sell their services
online. These enterprises are committed to improving their online services to retain …

Re-conceptualizing customer-based destination brand equity

BB Dedeoğlu, M Van Niekerk, J Weinland… - Journal of Destination …, 2019 - Elsevier
This study aims to develop a more comprehensive customer-based destination brand equity
model, compared to those examined in previous studies. In line with the research purpose …

[PDF][PDF] Pengaruh Kualitas Layanan Terhadap Kepuasan Nasabah

I Razak, R Rasmansyah - Jurnal Manajemen Bisnis …, 2018 - scholar.archive.org
The aim of this study was to analize the influence of services quality indicators on the
satisfaction of customers. Primary data was obtained from customers of Bank BNI Pondok …

[HTML][HTML] Investigating the effective factors on acceptance of ICT among students based on technology acceptance Model 3

M Mansourzadeh, F Mahmoodi… - Education Strategies in …, 2016 - edcbmj.ir
Methods: The research method was descriptive. The 360 students of University of Tabriz
were selected by Random Stratified Sampling. For collecting data, Technology acceptance …

Sosyal medya, ilgilenim ve destinasyon marka denkliği arasındaki ilişki

BB Dedeoğlu - 2016 - dspace.akdeniz.edu.tr
Marka geçmişten günümüze kadar her sektör açısından önemini koruyan bir kavram
olmasına rağmen, özellikle hizmetin daha ağırlıklı olduğu turizm sektörü açısından tersine …

[PDF][PDF] The effect of e-banking facilities on customer loyalty at BRI unit simpang limun with customer satisfaction as an intervening variable

A Ramadhani, AN Lubis… - International Journal of …, 2019 - researchgate.net
ABSTRACT PT Bank Rakyat Indonesia (Persero) TBK has been successful in getting a lot of
customers because it can make loyalty to them. Maintaining the number of existing …

[PDF][PDF] Factor analysis of perceived service quality of hospitality industry in Jaffna District: An application of servqual model

S Sivesan - Global Journal of Management and Business …, 2020 - tijarjournal.com
This study seeks to advance the application of SERVQUAL tool for measuring the service
quality of hospitality industry in the Northern Province of Sri Lanka. Tourism and hospitality …

[HTML][HTML] Relationship between attribute and overall customer satisfaction: A case study of online banking services

S Raspor Janković, M Gligora Marković… - Zbornik Veleučilišta u …, 2014 - hrcak.srce.hr
RELATIONSHIP BETWEEN ATTRIBUTE AND OVERALL CUSTOMER SATISFACTION: A
CASE STUDY OF ONLINE BANKING SERVICES Skoči na glavni sadržaj english Prijava i …

[PDF][PDF] The Influence of Online Service Quality on Customer Satisfaction, Loyalty and Preferences: A Study of the Banking Sector in Saudi Arabia

AA Albinalsheikh - 2022 - vuir.vu.edu.au
Advances in technology and innovation have expanded global online banking services. The
banking industry continues to develop to be less geared towards physical retail banking …

[PDF][PDF] AFTER-SALES SERVICE QUALITY IN PAINT INDUSTRY CASE STUDY VALSPAR THAILAND COMPANY IN HEAVY MACHINE BUSINESS

T DANPOTIVAT - 2019 - digital_collect.lib.buu.ac.th
I would first like to express my sincere and heartfelt gratitude to my research advisor Dr.
Supasit Lertbuasin, who guided me in developing my thesis with thoughtful and precious …