The state of the heart: Emotional labor as emotion regulation reviewed and revised.

AA Grandey, RC Melloy - Journal of occupational health …, 2017 - psycnet.apa.org
Emotional labor has been an area of burgeoning research interest in occupational health
psychology in recent years. Emotional labor was conceptualized in the early 1980s by …

Nurses' resilience and the emotional labour of nursing work: An integrative review of empirical literature

C Delgado, D Upton, K Ranse, T Furness… - International journal of …, 2017 - Elsevier
Background The emotional labour of nursing work involves managing the emotional
demands of relating with patients, families and colleagues. Building nurses' resilience is an …

[图书][B] Psychology of prejudice and discrimination

ME Kite, BE Whitley Jr, LS Wagner - 2022 - taylorfrancis.com
Psychology of Prejudice and Discrimination provides a comprehensive and compelling
overview of what psychological theory and research have to say about the nature, causes …

Job satisfaction among hospital nurses: A literature review

H Lu, Y Zhao, A While - International journal of nursing studies, 2019 - Elsevier
Background Globally there are mounting concerns about nurses' job satisfaction because of
its pivotal role in nurse turnover and the quality of care of patients. Objectives To identify a …

Teaching college in the time of COVID-19: Gender and race differences in faculty emotional labor

CW Berheide, MA Carpenter, DA Cotter - Sex Roles, 2022 - Springer
The COVID-19 pandemic placed new teaching demands upon faculty that may have
exacerbated existing race and gender disparities in the amount of emotional labor they …

Theorizing emotional capital

MD Cottingham - Theory and Society, 2016 - Springer
Theorizing a sociology of emotion that links micro-level resources to macro-level forces, this
article extends previous work on emotional capital in relation to emotional experiences and …

Emotional labor and employee outcomes: A meta‐analysis

NM Humphrey - Public Administration, 2023 - Wiley Online Library
While there is agreement among scholars that people‐work requires emotional labor, there
is still some uncertainty about the consequences of emotional labor for employees. This …

Need for recovery after emotional labor: Differential effects of daily deep and surface acting

D Xanthopoulou, AB Bakker… - Journal of …, 2018 - Wiley Online Library
This diary study examines the psychological processes that contribute to daily recovery from
emotional labor by combining emotion regulation with work‐home resources theories. We …

Are the processes underlying discrimination the same for women and men? A critical review of congruity models of gender discrimination

F Manzi - Frontiers in psychology, 2019 - frontiersin.org
Although classic congruity models of gender discrimination (eg, role congruity theory, lack of
fit) predict negative outcomes for both women and men in gender-incongruent domains, the …

Factors affecting nurses' job satisfaction in rural and urban acute care settings: A PRISMA systematic review

YM Yasin, MS Kerr, CA Wong… - Journal of Advanced …, 2020 - Wiley Online Library
Aims This review aimed to systematically assess the findings of primary studies to identify
the factors associated with nurse job satisfaction in rural and urban contexts while analysing …