Changes and determinants of consumer shopping behavior in E-commerce and social media product Muslimah
The demand for Muslim women's clothing is getting higher, it is clear the Muslim fashion
industry is starting to develop in several countries in the world. Consumers can get …
industry is starting to develop in several countries in the world. Consumers can get …
Informational or emotional? Exploring the relative effects of chatbots' self-recovery strategies on consumer satisfaction
C Zhou, Q Chang - Journal of Retailing and Consumer Services, 2024 - Elsevier
The rapid development of artificial intelligence technology has enabled chatbots to perform
human-like service work. Chatbots commonly fail in service due to their limitations. However …
human-like service work. Chatbots commonly fail in service due to their limitations. However …
Product quality and customer loyalty: A review of literature
Product quality and customer loyalty has attracted immense scholarly attention because it
directly translates into increased profits. Firms compete on quality, customers search for …
directly translates into increased profits. Firms compete on quality, customers search for …
Perception and Consumer Behavior of Halal Product Toward Purchase Decision in Indonesia
M Djunaidi, CBA Oktavia, R Fitriadi… - Jurnal Teknik …, 2021 - ejournal.umm.ac.id
Indonesia is a country with a majority Muslim population. Therefore, Indonesian consumers
have to be more thorough in assuring halal guarantees. One of some identities as a Muslim …
have to be more thorough in assuring halal guarantees. One of some identities as a Muslim …
The effect of service quality and price on customer satisfaction
Consumer satisfaction is the most dominant factor in meeting one of the needs of consumers
and factors that can meet consumer satisfaction include service quality and price. Research …
and factors that can meet consumer satisfaction include service quality and price. Research …
Avoiding uncertain buying intentions: Does WebQual matter?
N Nusairat, K AlZubi, L Abubaker… - … Journal of Data and …, 2023 - m.growingscience.com
The purpose of this research is to examine the effect of Web Quality (WebQual) on travelers'
online behavioral intentions through examining the mediating role of travelers' perceived …
online behavioral intentions through examining the mediating role of travelers' perceived …
The Role of Broadcasters and Brand Image in Improving Consumer Loyalty—Evidence From Live Streaming on Chinese Social Platforms
J Li, G Lee - SAGE Open, 2024 - journals.sagepub.com
Consumer loyalty is crucial to a company's performance and significantly influences its
development trends. Customer trust and satisfaction form the foundation for establishing …
development trends. Customer trust and satisfaction form the foundation for establishing …
The Application of CHSE to Visitor Satisfaction in Jakarta's Tourist Attraction in The New Normal Era
L Dewi, NW Faustina - … and Critics Institute-Journal (BIRCI-Journal …, 2022 - bircu-journal.com
This study aims to determine the effect of the implementation of clean, health, safety and
environment sustainability (CHSE) on visitor satisfaction in the tourist attractions of the city of …
environment sustainability (CHSE) on visitor satisfaction in the tourist attractions of the city of …
Kualitas Layanan dan Harga terhadap Kepuasan Pelanggan: Studi Empiris pada Minuman dan Makanan
Pelayanan yang berkualitas memegang peranan penting dalam membentuk kepuasan
pelanggan, namun juga erat kaitannya dengan penciptaan keuntungan bagi perusahaan …
pelanggan, namun juga erat kaitannya dengan penciptaan keuntungan bagi perusahaan …
Pengaruh Kualitas Produk, Kualitas Pelayanan dan Citra Merek terhadap Kepuasan Pelanggan dan Impikasinya pada Loyalitas Pelanggan Klinik Kecantikan Jakarta …
E Santa Yohana, HW Tj… - BUDGETING: Journal of …, 2024 - journal.ipm2kpe.or.id
Penelitian ini melibatkan 125 responden untuk mengidentifikasi faktor-faktor yang
memengaruhi kepuasan pelanggan di klinik kecantikan Erha. Hasil penelitian menunjukkan …
memengaruhi kepuasan pelanggan di klinik kecantikan Erha. Hasil penelitian menunjukkan …