The art of visual displays and the arrangement of merchandising solutions in a shop is
virtual merchandising, which improves layout and design, increases development, sales and …

Contribution/Originality: This study is one of the very few studies which have investigated the
relationship between product quality, service quality, pricing strategy and store attributes on …

Studies found that customer satisfaction is affected by customers’ waiting time in fast
food restaurants. With the introduction of self-service kiosks (SSK) at McDonald’ s …

In this paper, we present a vacation queue model in which the service rate of the server
deteriorates during the service period (eg, due to the fatigue of a human server or the wear …

In various real-life queueing systems, part of the service can be rendered without
involvement or presence of the customers themselves. In those queues, customers whose …

It is evident that competition between manufacturers has become increasingly incisive
(Nurprihatin et al., 2020). Companies constantly compete for solutions to overcome …

The progress of the World Wide Web has led to a new form of e-tailing or internet shopping
for retail purchases. Since then, consumer behaviour has become a core factor in online …

This research was conducted to find out what factors can influence consumers satisfaction.
In this study used two independent variables Waiting Time (X1), and Location (X2), while …

The key purpose of the present study is to investigate halal street food attributes which
enhance tourist's intention to revisit those destinations and to discover whether these …

This quantitative study investigates the impact of demographic factors on customer
satisfaction and subsequent online purchase intentions among Generation Z university …