The hospitality and tourism industry faces serious challenges during public health
emergencies such as COVID-19. Managers are concerned not only about how to maintain …

This study aims to examine the relationships among the dimensions of technology
attachment, the dimensions of experiential relationship quality, experiential risk and …

Purpose This study aims to examine the relationships between brand attachment, mobile
service quality (MSQ), and positive word-of-mouth (WOM) for mobile banking applications …

Purpose–The purpose of this paper is to examine influential factors on branded app
adoption from the perspectives of brand relationship and consumption values. Thus a …

Streaming apps are increasingly mainstream but little research exists about how users value
them. This study fills that research gap by examining effects of perceived consumption …

Purpose–The purpose of this study is to examine consumer perceptions toward the adoption
of mobile technology within the vacation ownership/timeshare segment of the hospitality …

Smartphones provide many advantages for people's daily life, which makes the phone
become a valuable attachment object. Attachment to a smartphone may have negative …

Purpose Mobile instant messaging (MIM) apps could provide rich and instant information in
employees' communication. However, how media richness impacts MIM user loyalty is …

With the fantastic features of smartphones, smartphone addiction is a prevalent
phenomenon. However, there is a lack of theory-based understanding of how smartphone …

Purpose Mobile computing is an emerging trend. Building on motivational theories, brand
attachment and mobile application literature, this paper tests a conceptual model with the …