Enablers of resilience in the healthcare supply chain: A case study of US healthcare industry during COVID-19 pandemic

C Zamiela, NUI Hossain, R Jaradat - Research in Transportation …, 2022 - Elsevier
Healthcare is considered one basic necessity to sustaining life; thereby, assessing the
character of a healthy and resilient supply chain can help a nation develop ideas to combat …

Multi-criteria decision making techniques for healthcare service quality evaluation: a literature review

M Mutlu, G Tuzkaya, B Sennaroğlu - Sigma Journal of Engineering …, 2017 - dergipark.org.tr
Service quality is a significant factor in development, achievement and survival of any
company, assuming the significance of estimating future developments of the company …

Evaluation of hospital web services using intuitionistic fuzzy AHP and intuitionistic fuzzy VIKOR

G Büyüközkan, O Feyzioğlu… - 2016 IEEE International …, 2016 - ieeexplore.ieee.org
Professionals in the healthcare industry are constantly pressured to ensure that their
provided services are patient-focused. Considering that the healthcare industry seeks …

[PDF][PDF] Evaluation of Indian B2C E-shopping websites under multi criteria decision-making using fuzzy hybrid technique

S Dey, B Jana, MK Gourisaria… - … Journal of Applied …, 2015 - researchgate.net
The extensive growth of Internet users as well as online buyers in India furnishes a
developing prospect environment for E-commerce Industries in India in near future …

Sağlık çalışanlarının performans değerlendirmesinde Bulanık TOPSIS yöntemi

Ö Çelik - 2021 - acikerisim.selcuk.edu.tr
Özet Sağlık organizasyonlarında, sağlık hizmetini etkin ve kaliteli sunabilmek için sağlık
personelinin bireysel performansı kritik role sahiptir. Fakat örgütlerde bireysel performans …

Çok kriterli hastane hizmet kalitesi değerlendirme ve uygulaması

M Mutlu - acikbilim.yok.gov.tr
Hizmet kalitesi ve müşteri memnuniyeti, işletmelere hizmet sektöründe sürdürülebilir rekabet
avantajı sağlaması açısından önemli kavramlardır. Rekabetçi bir sektörde, şirketler hayatta …

Mediation Effect of Customer Satisfaction on the Relationship between Electronic Service Quality and Brand Loyalty: An Empirical Investigation in the Jordanian …

RM Alrashed - 2019 - search.proquest.com
Aim: This study aimed at investigating the mediation effect of customer satisfaction on the
relationship between electronic service quality and brand loyalty in the Jordanian hotels …

A tool to support conceptual change: identifying methods to ensure employee satisfaction along Lean implementation

PE Grijalva - 2017 - ir.library.oregonstate.edu
To address several challenges faced in healthcare, the Triple Aim (3A) was targeted by
institutions to improve health outcomes and patient experience while reducing the costs of …

[PDF][PDF] AN ELECTRONIC SERVICE QUALITY TRANSACTIONAL MODEL OF ATTRACTION, TRUST AND LOYALTY FOR INTERACTIVE HEALTHCARE PORTAL

S FOROUTANI - 2016 - core.ac.uk
ABSTRACT Interactive Health Portals (IHPs) are portals of healthcare providers which offer
e-services for patients to assist them in obtaining required health information, communicate …

[PDF][PDF] Clinic panel information system: case study of international students in Universiti Utara Malaysia

MJ Farhan, SA Muhisn, NJ Al-khafaji… - Journal of …, 2016 - researchgate.net
Health service is one of the important services offered by universities to international
students. It is considered a significant measure that indicates the universities' interest in the …