This paper analyzes the initial phases of a large-scale custom software effort, the Worm
Community System (WCS), a collaborative system designed for a geographically dispersed …

Untitled Page 1 Page 2 Routledge International Handbook of Participatory Design Participatory
Design is about the direct involvement of people in the co-design of the technologies they use …

Technical communicators have lately become interested in participatory design as a way to
structure and guide their research and development efforts, particularly in online media. But …

Arguing that humans have always been technological as well as cultural beings, David
Hakken calls for a fundamental rethinking of the traditional separation of anthropology and …

Anthropologists have been using ethnographic methods since the 1970s to support the
design and evaluation of software. While early use of such skills in the design world was …

Ethnography as a resource for design has been a topic of debate within Participatory Design
since the late 1980s when a group of anthropologically trained social scientists began …

The recognition that restructuring care processes is central to effective and efficient health
care will result in the emergence of process-oriented electronic patient records (EPRs). How …

The usability concept has now received such a wide recognition in information technology
(IT) development that working with usability can be regarded as a profession in its own right …

This volume is the first comprehensive history of task analysis, charting its origins from the
earliest applied psychology through to modern forms of task analysis that focus on the study …

How is knowledge produced and used in cyberspace? David Hakken-a key figure in the
anthropology of science and technology studies-approaches the study of cyberculture …