Towards human-centered explainable ai: A survey of user studies for model explanations

Y Rong, T Leemann, TT Nguyen… - IEEE transactions on …, 2023 - ieeexplore.ieee.org
Explainable AI (XAI) is widely viewed as a sine qua non for ever-expanding AI research. A
better understanding of the needs of XAI users, as well as human-centered evaluations of …

[PDF][PDF] Hybrid Intelligence-Combining the Human in the Loop with the Computer in the Loop: A Systematic Literature Review.

C Wiethof, EAC Bittner - ICIS, 2021 - researchgate.net
The paper aims at establishing a common ground and understanding of collaborative
learning approaches between humans and computers to encourage Hybrid Intelligence …

Facilitating knowledge sharing from domain experts to data scientists for building nlp models

S Park, AY Wang, B Kawas, QV Liao… - Proceedings of the 26th …, 2021 - dl.acm.org
Data scientists face a steep learning curve in understanding a new domain for which they
want to build machine learning (ML) models. While input from domain experts could offer …

After-action review for AI (AAR/AI)

J Dodge, R Khanna, J Irvine, KH Lam, T Mai… - ACM Transactions on …, 2021 - dl.acm.org
Explainable AI is growing in importance as AI pervades modern society, but few have
studied how explainable AI can directly support people trying to assess an AI agent. Without …

Making sense of citizens' input through artificial intelligence: a review of methods for computational text analysis to support the evaluation of contributions in public …

J Romberg, T Escher - Digital Government: Research and Practice, 2024 - dl.acm.org
Public sector institutions that consult citizens to inform decision-making face the challenge of
evaluating the contributions made by citizens. This evaluation has important democratic …

From” explainable ai” to” graspable ai”

M Ghajargar, J Bardzell, AS Renner, PG Krogh… - Proceedings of the …, 2021 - dl.acm.org
Since the advent of Artificial Intelligence (AI) and Machine Learning (ML), researchers have
asked how intelligent computing systems could interact with and relate to their users and …

Making AI understandable by making it tangible: exploring the design space with ten concept cards

M Ghajargar, J Bardzell - Proceedings of the 34th Australian Conference …, 2022 - dl.acm.org
The embodiment of Artificial Intelligence (AI) in everyday use products is raising challenges
and opportunities for HCI and design research, such as human understandings of AI's …

Gender-based conversational interface preferences in live chat systems for financial services

MS Manshad, DC Brannon - Journal of Financial Services Marketing, 2023 - Springer
Chatbots have become an important part of the financial services ecosystem. To
accommodate their rise, many financial firms have turned to button-input interfaces that …

Toward Human-centered XAI in Practice: A survey

X Kong, S Liu, L Zhu - Machine Intelligence Research, 2024 - Springer
Human adoption of artificial intelligence (AI) technique is largely hampered because of the
increasing complexity and opacity of AI development. Explainable AI (XAI) techniques with …

Towards Bidirectional Human-AI Alignment: A Systematic Review for Clarifications, Framework, and Future Directions

H Shen, T Knearem, R Ghosh, K Alkiek… - arXiv preprint arXiv …, 2024 - arxiv.org
Recent advancements in general-purpose AI have highlighted the importance of guiding AI
systems towards the intended goals, ethical principles, and values of individuals and …