Purpose: A retrospective investigation was carried out to critically appraise the research
inputs of middle-income economies in the extant literature on the theme of customer loyalty …

Corporate social responsibility (CSR) is a multidisciplinary concept which has gained
attention with numerous exploratory, descriptive and empirical research conducted …

This research aims to investigate the impact of social media channels on consumer
behavior. This research is quantitative and qualitative; the data is collected by conducting a …

This bibliometric analysis makes a deliberate attempt to convey quantitative and qualitative
knowledge on loyalty with regard to the insurance industry. The study includes an …

This paper seeks to explore the path that links corporate social responsibility (CSR) to
customer loyalty as previous studies have confirmed that no direct link seems to exist …