Developing a mystery shopping measure to operate a sustainable restaurant business: The power of integrating with corporate executive members' feedback
RJC Chen, CW Barrows - Sustainability, 2015 - mdpi.com
Mystery shopping has been used to objectively measure whether employees follow the
visions of a company's quality service standards. It then creates a feedback loop that allows …
visions of a company's quality service standards. It then creates a feedback loop that allows …
Achieving service excellence through mystery shopping
N Goolamally, YM Hii, MA Murad - 2019 - library.oum.edu.my
To stay at the forefront of the education industry, OUM stays motivated and strong with a
refreshed and revived# DareToDream motto. Over the past few years, we have realised our …
refreshed and revived# DareToDream motto. Over the past few years, we have realised our …
A COMPARISON BETWEEN HOLIDAY PACKAGES WITH CHARTER FLIGHT SUCEAVA–ANTALYA OF ROMANIAN TOUR OPERATORS
P Stanciu, AI Pitic - Revista de turism-studii si cercetari in turism, 2019 - revistadeturism.ro
The present work starts from the premise that since in the summer season 2019, on the
tourism market in the northeast of Romania, six major tour organizers (tour operators) of …
tourism market in the northeast of Romania, six major tour organizers (tour operators) of …
[PDF][PDF] ONLINE VISIBILITY-OPPORTUNITY TO INCREASE TOURISM COMPETITIVENESS. THE CASE OF THE HOTELS ON THE ROMANIAN SEASIDE VERSUS …
M COSTEA, CV HAPENCIUC… - Opportunities and Risks …, 2016 - researchgate.net
The rapid development of the Internet and of the new informational technologies has a major
impact on the tourism industry, thus the destinations with the highest growth rhythm in this …
impact on the tourism industry, thus the destinations with the highest growth rhythm in this …