[HTML][HTML] Citizen Relationship Management (CiRM): passado, presente e futuro de um conceito emergente

D Carvalho, G Demo, J Medeiros, F Scussel - Cadernos EBAPE. BR, 2021 - SciELO Brasil
Resumo Embora o Citizen Relationship Management (CiRM) tenha sido adotado
mundialmente para aprimorar o relacionamento entre governos e cidadãos, pouco se sabe …

Designing the model for commercialization of university research using structural equation modeling-partial least squares method (SEM-PLS)

H Abasi - Iranian Journal of Trade Studies, 2017 - pajooheshnameh.itsr.ir
As regards the commercialization of research one of the main mission's universities has
been accepted in addition to education and research, present research was performed with …

[图书][B] Decolonisation of e-government research and practice: exploring contextual issues and opportunities in Africa

KJ Bwalya - 2018 - library.oapen.org
With the rapid increase in the implementation of e-Government in Africa and across the
world, the need to investigate the key bottlenecks (issues) caused by the failure of a large …

Administrative efficiency and effectiveness with the application of e-government: A study on Bangladesh public administration

AH Khan - User centric e-government: Challenges and …, 2018 - Springer
Administrative efficiency and effectiveness is the key to positive administrative changes.
Notably, most government in developing world have lack in efficient and effective …

[PDF][PDF] E-readiness of public administration in developing countries: A case study on Bangladesh public administration

MAH Khan - 2017 - trepo.tuni.fi
The term e-government is to make the administration effective and efficient through
democratic practice inside and outside of government (inside means different administrative …

[PDF][PDF] Recall of New Spoil System as Administrative Trader

A Pourezzat, A Ghorbani, J Abdi… - Journal of Public …, 2018 - journals.ut.ac.ir
Objective: The purpose of this study is to identify the types of administrative speculative
behaviors and provide a precise classification of these behaviors. Methods: The research …

Contextual factors, user experience, usage and public value of e-government services in kenya

GN Kamau - 2017 - erepository.uonbi.ac.ke
In a pursuit to provide better services to citizens, endeavors to invest in e-government
services have gained impetus in many developing countries. Accordingly, there has been a …

Evaluating the public value of egovernment services

G Kamau, A Wausi - 2015 IST-Africa Conference, 2015 - ieeexplore.ieee.org
Governments all over the world are working on a broad array of e-government-services. As a
result, there is need to evaluate e-government services objectively to identify areas of …

Contextual factors and public value of e-government services in Kenya

G Kamau, A Wausi, J Njihia - 2017 - repository.kcau.ac.ke
E-government research has been skewed towards technological deterministic perspective
mainly centering on technological issues. This provides no explicit guidance to the design …

Citizen Relationship Management (CiRM): the past, present, and future of an emerging concept/Citizen Relationship Management (CiRM): passado, presente e futuro …

D Carvalho, G Demo, J Medeiros, F Scussel - Cadernos EBAPE. BR, 2021 - go.gale.com
Although Citizen Relationship Management (CiRM) has been adopted worldwide to
enhance the relationship between governments and citizens, little is known about the …