[HTML][HTML] The Impact of Service Innovation on Passenger Satisfaction in Dubai Metro: Impak Inovasi Perkhidmatan terhadap Kepuasan Penumpang di Metro Dubai

M Alsaffar, FL Muda - Sains Insani, 2024 - sainsinsani.usim.edu.my
The metro systems have witnessed a significant growth and development over recent
decades due to the advancement in innovated technologies in transport industries. Dubai …

Train Passenger Satisfaction With the Operational Risk Management Performance of Pt. Kereta Api Indonesia (Persero) Mediated By Customer Trust

SJ Hidayat, S Sugiarto… - Proceeding of The …, 2024 - icgtsave.stipram.ac.id
This study analyzes the aspects of operational risk management performance in railway
transportation concerning passenger trust and satisfaction using a quantitative approach …