Risk, crisis, and social media: A systematic review of seven years' research

J Rasmussen, Ø Ihlen - Nordicom Review, 2017 - sciendo.com
The literature on social media use in risk and crisis communication is growing fast, and it is
time to take stock before looking forward. A review of 200 empirical studies in the area …

Online crisis communication in a post-truth Chinese society: Evidence from interdisciplinary literature

Y Cheng, CJ Lee - Public Relations Review, 2019 - Elsevier
Through a thematic content analysis of 118 journal articles from interdisciplinary fields, this
study reviews the research trends of online crisis communication literature in a Chinese post …

Facebook and Twitter in crisis communication: A comparative study of crisis communication professionals and citizens

M Eriksson, EK Olsson - Journal of contingencies and crisis …, 2016 - Wiley Online Library
This mixed‐methods study presents a comparative analysis of the use and perceived
usefulness of Facebook and Twitter, among Swedish citizens and crisis communication …

Analisis Media Monitoring terhadap Brand Kecantikan Hanasui pada Bulan Maret 2023

FR Aurellia, H Hafiar… - Jurnal Riset Public …, 2023 - journals.unisba.ac.id
The beauty industry is one of the industries that is considered dynamic and is required to
continue to grow, and must always be ready to adapt to changes. After recording growth of …

Social media mapping innovations for crisis prevention, response, and evaluation

MM Maresh-Fuehrer, R Smith - Computers in human behavior, 2016 - Elsevier
Social media has had a noticeable influence on the practice of crisis communication. Crisis
managers are becoming increasingly attracted to social media because of the ability to …

La comunicación periodística en tiempos de pandemia: análisis del tratamiento de la COVID-19 en la prensa europea

M Vállez, M Pérez-Montoro - Hipertext. net, 2020, vol. 21, p. 1-13, 2020 - diposit.ub.edu
La pandemia derivada de la COVID-19 ha afectado a todos los sectores de nuestra
sociedad; desde la economía a la cultura, pasando por la educación o el tema crítico de la …

Information under lockdown: A content analysis of government communication strategies on Facebook during the COVID-19 outbreak

G Yavetz, N Aharony - Heliyon, 2023 - cell.com
The aim of this study is to investigate how central government agencies used social media to
communicate and disseminate information to the public during the Coronavirus outbreak. In …

The logic of public organizations' social media use: Toward a theory of 'social mediatization'

EK Olsson, M Eriksson - Public Relations Inquiry, 2016 - journals.sagepub.com
The study aims to explore government agencies' social media use. Inspired by the notion of
mediatization, we ask whether it is possible to find traces of a corresponding emerging …

Social media in citizen-led disaster response: Rescuer roles, coordination challenges, and untapped potential

WR Smith, KK Stephens, BR Robertson, J Li… - Proceedings of the …, 2018 - par.nsf.gov
Widespread disasters can overload official agencies' capacity to provide assistance, and
often citizen-led groups emerge to assist with disaster response. As social media platforms …

Social‐mediated crisis communication research: how information generation, consumption, and transmission influence communication processes and outcomes

Y Jin, L Austin, BF Liu - The handbook of crisis communication, 2022 - Wiley Online Library
Summary Jin, Austin, and Liu provide insights into their innovative social‐mediated crisis
communication (SMCC) model. Jin et al. note the SMCC was born out of a desire to provide …