Purpose The purpose of this paper is to provide a critical synthesis of research conducted
within the hospitality and tourism industries in response to the impact of the COVID-19 …

This investigation analyzes the main contributions that additive manufacturing (AM)
technology provides to the world in fighting against the pandemic COVID-19 from a …

This study addresses customer experience management (CXM) in upscale restaurants.
Specifically, it examines restaurateurs' perceptions of customers' changing needs following …

The effect of hotel employee resilience during major crises lacks sufficient empirical
investigation. This research aimed to develop a conceptual model of hotel employee …

This study explores the influence of intra-pandemic perceptions on travellers' post-pandemic
hotel booking behaviour among crisis-resistant travellers and crisis-sensitive groups. It also …

Purpose In this paper, the authors set out to explore how small-and medium-sized tourism
enterprises (SMTEs) in a developing country (Turkey) are coping with economic and …

Workplace friendship is becoming a complex phenomenon in a working environment that
signifies a need for a better understanding of when and how workplace friendship has …

The COVID-19 pandemic, the blocking of activity by the government and the restrictions
imposed in Romania had detrimental effects on the activity of restaurants, imposing their …

The sudden irruption of COVID-19 has paralysed, even devastated, numerous industries.
Academic and industry publications also convey the destructive impacts of this phenomenon …

This study examines China's budgetary policy during the COVID-19 pandemic as a result of
China's insufficient ability to deal with a new crisis when the epidemic struck in March 2020 …