Smart hospitality: from smart cities and smart tourism towards agile business ecosystems in networked destinations
Purpose Building on recent smart hospitality systematic reviews and extensive literature
analyses, this paper aims to explore recent developments, themes and issues within smart …
analyses, this paper aims to explore recent developments, themes and issues within smart …
The mediating role of human capital and management accounting information system in the relationship between innovation strategy and internal process …
B Hutahayan - Benchmarking: An International Journal, 2020 - emerald.com
Purpose Analyze the importance of sustainable innovation strategy applied in manufacturing
companies in Indonesia which affects the company's financial performance through several …
companies in Indonesia which affects the company's financial performance through several …
Social capital and its effect on business performance in the Nigeria informal sector
This study was aimed at investigating the effect of internal and external social capital on the
financial and non-financial performance of businesses in the Nigerian informal sector. The …
financial and non-financial performance of businesses in the Nigerian informal sector. The …
Multisensory experience for enhancing hotel guest experience: Empirical evidence from big data analytics
Purpose This study aims to investigate the effect of customers' multisensory service
experience on customer satisfaction with cognitive effort and affective evaluations using big …
experience on customer satisfaction with cognitive effort and affective evaluations using big …
Conceptual framework of strategic leadership and organizational resilience for the hospitality and tourism industry for coping with environmental uncertainty
Purpose The purpose of this study is to develop a holistic resilience framework and its
contributing factors for organizations in the hospitality and tourism industry for coping with …
contributing factors for organizations in the hospitality and tourism industry for coping with …
Online branding: Development of hotel branding through interactivity theory
The present study aims to develop and test a theory-based model of website interactivity as
an online branding tool. It explores the relationships among website interactivity, the …
an online branding tool. It explores the relationships among website interactivity, the …
Employee perceptions of hotel CSR activities during the COVID-19 pandemic
Purpose This study aims to adopt Carroll's corporate social responsibility (CSR) pyramid
framework as a theoretical lens for examining employee perspectives on South Korean …
framework as a theoretical lens for examining employee perspectives on South Korean …
At the crossroad of digital and tourism entrepreneurship: mediating effect of digitalization in hospitality industry
Purpose This study aims to explore the role of digital technologies in tourism
entrepreneurship. In particular, the main objective of this research is to examine the …
entrepreneurship. In particular, the main objective of this research is to examine the …
The impact of business models and state regulations on the accommodation sector: theory and empirical evidence from the recent pandemic
Purpose The purpose of this study is to investigate the effect of the COVID-19 pandemic on
key performance metrics of accommodation properties by elaborating on the roles of …
key performance metrics of accommodation properties by elaborating on the roles of …
Enhancing performance and perceived justice in hospitality organizations: An integrated model of gender diversity within top management teams
Prior research has produced conflicting findings regarding the positive outcomes of having
gender diversity within top management teams. These studies have not considered the …
gender diversity within top management teams. These studies have not considered the …