This study proposed and validated an extension of the unified model of electronic
government adoption (UMEGA). The data analysis was conducted with a structural equation …

The study aimed to study impact of Electronic Service Quality on Customers Satisfaction of
Islamic Banks in Jordan. The Electronic Service Quality represented by (Reliability, Ease of …

Purpose–E‐government implementation evolves through different stages of maturity,
enforcing changes in strategies at each level. The transitions of service maturity phases …

Salah satu e government yang dimiliki oleh DJP adalah website DJP. Website DJP berisi
tentang informasi terkini seputar pajak, pengumuman, aplikasi pajak, peraturan perundang …

Abstract Service bundles, in the context of e-government, are used to group services
together that relate to a certain citizen need. These bundles can then be presented on a …

Mobile government services have significantly gained importance for practitioners and
researchers. However, there is a lack of empirical investigation into the diffusion of mobile …

In the past decade, governments all over the world have incrementally employed E-
Government websites to improve public administration efficiency by augmenting the …

A framework of open government data (OGD) e-service quality dimensions with future research
agenda | Emerald Insight Books and journals Case studies Expert Briefings Open Access …

E-government applications have become an important interface between citizens and public
administration. However, quantitative research on e-government usage shows a tendency …

Government website services comprise awareness programs for their citizens and others,
information distribution, and perhaps data collection, online enquiries, and submissions for …