Public organizations often face numerous barriers when it comes to adopting and using
social media to communicate and engage with the broader public. This research aims to …

Social media have become essential for crisis communication. While past research has
focused on their role in corporate communication, studies largely ignored how public …

Police services have substantially increased their use of social media in everyday police
work. Few researchers have directly asked police services about the purpose their social …

Police departments increasingly use social media for enhancing their relationships with
citizens. However, little is known about how specific characteristics of police-initiated …

Using a neo‐institutional framework, this study investigates how German police use Twitter
for their communication. This is relevant, because the police increasingly use social media …

Police like other public organizations increasingly use social media for external
communication. Due to their bureaucratic organization social media poses a communication …

Widespread misinformation about COVID-19 poses a significant threat to citizens long-term
health and the combating of the disease. To fight the spread of misinformation, Chinese …

Hu and Lovrich introduce the" electronic community-oriented policing (E-COP)," concept to
explore how social media can impact police strategies on improving and maintaining police …

Government social media (GSM) has become an important tool for government departments
to open information, guide public opinion and interact with the government and the people …

Social media is quickly becoming one of the most important media outlets for police
departments; it provides them with the opportunity to engage in two-way dialogue with …