Review on customer satisfaction
NM Yussoff, SM Nayan - Journal of Undergraduate Social Science and …, 2020 - abrn.asia
This paper seeks to discuss the importance of customers' satisfaction in a business.
Business is not about achieving goals only but, should also focus on the customers' …
Business is not about achieving goals only but, should also focus on the customers' …
The power of reciprocity theory in marketing
NNSN Mustapha, MF Shamsudin - Journal of Postgraduate Current …, 2020 - abrn.asia
Reciprocity theory is a theory of expectation that will respond favourably to each other by
returning benefits for benefits. The reciprocity is the basic laws of social psychology. Social …
returning benefits for benefits. The reciprocity is the basic laws of social psychology. Social …
How reciprocity theory drives customer satisfaction and customer loyalty
NA Zulkifli, MFM Yazid - Journal of Undergraduate Social Science and …, 2020 - abrn.asia
This paper present about reciprocity theory. Reciprocity theory is a social rule that means to
evaluate people towards their behaviours and attitudes against people. The theory explain …
evaluate people towards their behaviours and attitudes against people. The theory explain …
How to keep up with customer?
MR Mokhtar, MF Shamsudin - Journal of Postgraduate Current Business …, 2020 - abrn.asia
Customer satisfaction is an important outcome for a business organization. This paper will
discuss how a good customer service will support economic value of the business …
discuss how a good customer service will support economic value of the business …
Role of trust towards business success
AZM Azahari, SM Nayan - Journal of Undergraduate Social Science and …, 2020 - abrn.asia
Customer trust is a reciprocal behaviour in return as what customer receives from the
business organizations. Trust comes when business organizations understand their …
business organizations. Trust comes when business organizations understand their …
Rising customer satisfaction
WNSWA Tajuddin, SM Nayan - Journal of Undergraduate Social Science …, 2020 - abrn.asia
Customer complaint is an expression of dissatisfaction. It can also be described in a positive
sense as a report from a customer providing documentation about a problem with a product …
sense as a report from a customer providing documentation about a problem with a product …
The influence of entrepreneurial human relations on organizational sustainability of SMEs in Edo State
OS Omigie, S Osarenmwinda - Gusau International Journal of Management …, 2022 - ajol.info
The study aimed to evaluate the influence of entrepreneurial human relation on
organizational sustainability of SMEs in Edo State. Specifically the study examined the …
organizational sustainability of SMEs in Edo State. Specifically the study examined the …
[PDF][PDF] ENTREPRENEURIAL HUMAN RELATIONS AND ORGANIZATIONAL SUSTAINABILITY: A STUDY OF SMES IN EDO STATE
The study aimed to evaluate the effect of entrepreneurial human relation on organizational
sustainability of SMEs in Edo State. The study adopted the cross-sectional survey research …
sustainability of SMEs in Edo State. The study adopted the cross-sectional survey research …
Pengaruh Kualitas Layanan Dan Penerapan Nilai Islam Terhadap Kepuasan Nasabah Pada Bank Syariah Studi Pada Nasabah Kecamatan Sukmajaya
R Pratama - 2022 - repository.ibs.ac.id
Penelitian ini bertujuan untuk mengetahui hubungan dan besarnya pengaruh tentang
kualitas layanan dan penerapan nilai islam terhadap kepuasan nasabah pada bank syariah …
kualitas layanan dan penerapan nilai islam terhadap kepuasan nasabah pada bank syariah …