Integrating refined kano model and QFD for service quality improvement in healthy fast-food chain restaurants

KJ Chen, TM Yeh, FY Pai, DF Chen - International journal of …, 2018 - mdpi.com
People are paying greater attention to health. To maintain a good health status and obtain
food fast, customers may go to healthy fast-food chain restaurants such as Subway more …

[PDF][PDF] Quality concepts in industrial systems using qfd (quality function deployment)–survey

P Sivasankaran - SSRG International Journal of Industrial …, 2021 - researchgate.net
In this paper, the importance of quality concepts in product development is studied by
reviewing several papers from various reputed journals. To improve product design quality …

Identifying and improving customer preferences of frozen tuna for the export market

E Oey, PPM Puspitasari… - … Journal of Productivity …, 2023 - inderscienceonline.com
Understanding customers' needs is crucial. This is even more important for global markets
and when the products need a special supply chain such as frozen tuna. Indonesia plays an …

Analisis penentuan kriteria kualitas layanan pengecatan mobil

N Fajrah - Jurnal Sistem Teknik Industri, 2019 - talenta.usu.ac.id
Pertumbuhan kendaraan bermotor memberikan kesempatan kepada bisnis bengkel
pengecatan mobil. Dewasa ini bisnis bengkel pengecatan mobil meningkat dan persaingan …

[PDF][PDF] Analisis Ketidaksesuaian Produk Air Minum dalam Kemasan di PT Amanah Insanillahia

E Amrina, N Fajrah - Jurnal Optimasi Sistem Industri, 2015 - core.ac.uk
Dewasa ini perkembangan dunia industri bergerak sangat pesat. Hal ini dapat diketahui
berdasarkan persaingan antar perusahaan yang semakin meningkat dan lebih ketat. Tidak …

[PDF][PDF] Sustainable supply chain performance of Pakistan's halal meat industry: intermediating role of global technical standards (gts) in the framework of quality …

N Asfia, M Usman, S Munir - Ilkogretim Online, 2021 - researchgate.net
The present study aims to investigate the mediating role of Global Technical Standards
(GTS) on Voice of Customers (VOC) and Sustainable Supply Chain (SSP) in halal meat …

Application of Quality Function Deployment (QFD) method and kano model to redesign fresh fruit bunches sorting tool

I Siregar, I Yahya, N Yesika - IOP Conference Series: Materials …, 2018 - iopscience.iop.org
The activity of lowering fresh fruit bunches (FFB) from truck to sorting floor is performed
manually by workers using a sorting tool. Previously, the sorting tool used is a pointed iron …

QFD method application in the process of hotel service quality improvement

S Milunović Koprivica, C Bešić, O Ristic - 2019 - ceeol.com
QFD method has been applied mainly in industrial companies. The service is intangible
product that has its own specificities, and the market of hotel services in our country is …

[HTML][HTML] An analysis of business communication courses in business schools and suggestions for curriculum development

H Chang, P Park, S Cho - Business Communication Research and …, 2018 - e-bcrp.org
Objectives The concept of communication is inherently broad, so the content of a course
usually depends on the instructor, leading to a variety of syllabuses with a shared name. The …