Specialization and variety in repetitive tasks: Evidence from a Japanese bank

BR Staats, F Gino - Management science, 2012 - pubsonline.informs.org
Sustaining operational productivity in the completion of repetitive tasks is critical to many
organizations' success. Yet research points to two different work-design–related strategies …

Accumulating a portfolio of experience: The effect of focal and related experience on surgeon performance

DS Kc, BR Staats - Manufacturing & Service Operations …, 2012 - pubsonline.informs.org
One key driver of improvement in surgical outcomes is a surgeon's prior experience.
However, research notes that not all experience provides equal value for performance. How …

Inside the organizational learning curve: Understanding the organizational learning process

MA Lapré, IM Nembhard - Foundations and Trends® in …, 2011 - nowpublishers.com
In this work, we aim to provide an in-depth understanding of the organizational learning
curve and why significant differences in the rate of learning exist across organizations. We …

Cross-Site and Cross-Generation Knowledge Transfer in High-Tech After-Sales Service

FS Zijlstra, AA Alblas, F Langerak - Service science, 2024 - pubsonline.informs.org
Learning and knowledge transfer are crucial to organizational success. Knowledge can
transfer between sites and generations, yet prior research has studied both types of …

When success is rare and competitive: Learning from others' success and my failure at the speed of Formula One

MA Lapré, C Cravey - Management Science, 2022 - pubsonline.informs.org
Organizations can learn from prior successes and failures to improve organizational
performance. Few learning-curve studies have investigated this phenomenon at the …

Learning from customers: Individual and organizational effects in outsourced radiological services

JR Clark, RS Huckman, BR Staats - Organization Science, 2013 - pubsonline.informs.org
The ongoing fragmentation of work has resulted in a narrowing of tasks into smaller pieces
that can be sent outside the organization and, in many instances, around the world. This …

Sequencing innovation rollout: Learning opportunity versus entry speed

R Klingebiel, J Joseph… - Strategic Management …, 2022 - Wiley Online Library
Research summary Our article examines the deliberate creation of learning opportunities in
the global rollout of innovations. Some firms launch in only a subset of markets at first, with …

Speed is significant in short‐loop experimental learning: Iterating and debugging in high‐tech product innovation

A Alblas, M Notten - Decision Sciences, 2021 - Wiley Online Library
Digital technology is fundamental to experimentation, learning, and the rate of innovation.
Digital technology facilitates the rapid distribution of experimental design and debug …

Deriving research agendas for manufacturing and logistics systems: A methodology

M Bonney, MY Jaber - International Journal of Production Economics, 2014 - Elsevier
The paper describes a methodology to help systems analysts identify and prioritise an
organisation's manufacturing and logistics problems and determine the changes that the …

The role of learning and exploration in quality management and continuous improvement

JV Kovach - Quality in the 21st Century: Perspectives from ASQ …, 2016 - Springer
The long-term health of any organization depends on its commitment to continuous
improvement, which is one aspect of quality management. While we do not yet fully …