When organizations start to digitize, this often means that processes will be changed. The
management paradigm that is centered on the continues review and improvement of …

In order to continuously improve performance, organizations need to control their processes.
To do this it is assumed that organizations need a high level of business process …

Abstract BPMS (Business Process Management System) represents a type of software that
automates the organizational processes looking for efficiency. Since the knowledge of …

For the past decades, organizations have been investing heavily in BPM projects in the
hope of improving their competitive advantage in an increasingly complex environment …

Abstract Longitudinal Business Process Management (BPM) studies are rare. BPM maturity
and process performance can be used to quantify an organization's BPM evolution. This …

One of the pillars of the world economy is the service sector, since in developed and
developing countries it contributes 70% and 45% of GDP, respectively. For this reason …

Abstract Business Process Management (BPM) is an important discipline for organizations
to manage their business processes. Research shows that higher BPM-maturity leads to …

Procesy stanowią nieodłączny element każdego systemu technicznego, społecznego lub
organizacyjnego1. Wszystkie organizacje, niezależnie od specyfiki czy sektora …

Background: Studies have shown that the traditional banking sector is under threat from
digital banks and financial technology (fintech) organisations that can operate with a lower …

This study aims to verify the perception of business process management (BPM), namely
benefits, maturity, budget in the company and qualitative factors that make it difficult to …