[HTML][HTML] From technology enablers to circular economy: Data-driven understanding of the overview of servitization and product–service systems in Industry 4.0
Product-based companies worldwide attempt to integrate services into their offerings,
embarking on “servitization” as a key strategy. These days, the acceleration of technological …
embarking on “servitization” as a key strategy. These days, the acceleration of technological …
Designing, writing-up and reviewing case study research: an equifinality perspective
K Verleye - Journal of Service Management, 2019 - emerald.com
Purpose Several researchers struggle with designing, writing-up and reviewing case study
research, but constructing a template for describing and justifying methodological choices is …
research, but constructing a template for describing and justifying methodological choices is …
The relationship between digitalization and servitization: The role of servitization in capturing the financial potential of digitalization
The present study investigates the effect of the interaction between digitalization and
servitization on the financial performance of manufacturing companies. We challenge the …
servitization on the financial performance of manufacturing companies. We challenge the …
[HTML][HTML] Digital servitization business models in ecosystems: A theory of the firm
This study extends the discussion of digital servitization business models by adopting the
perspective of the theory of the firm. We use four theories of the firm (industrial organization …
perspective of the theory of the firm. We use four theories of the firm (industrial organization …
Managing digital servitization toward smart solutions: Framing the connections between technologies, business models, and ecosystems
The present study extends the discussion on product manufacturers' digital servitization
toward smart solutions by outlining and reviewing the existing literature on digital …
toward smart solutions by outlining and reviewing the existing literature on digital …
[HTML][HTML] Becoming a smart solution provider: Reconfiguring a product manufacturer's strategic capabilities and processes to facilitate business model innovation
The present study analyzes how a product manufacturer alters its strategic capabilities to
become a smart solution provider by employing its dynamic capabilities. We scrutinize how …
become a smart solution provider by employing its dynamic capabilities. We scrutinize how …
[HTML][HTML] Determinants of electronic invoicing technology adoption: Toward managing business information system transformation
This paper aims to examine the adoption of electronic-invoicing (e-invoicing) technology
using a Technological-Organisational-Environmental (TOE) framework, especially toward …
using a Technological-Organisational-Environmental (TOE) framework, especially toward …
The smarter, the better?! Customer well-being, engagement, and perceptions in smart service systems
Smart service systems–that is, configurations of smart products and service providers that
deliver smart services–are striving to increase the smartness of their offering, but potential …
deliver smart services–are striving to increase the smartness of their offering, but potential …
Managing ecosystems for service innovation: A dynamic capability view
H Lütjen, C Schultz, F Tietze, F Urmetzer - Journal of Business Research, 2019 - Elsevier
The success of service innovations is intertwined with firms' capabilities to coordinate,
orchestrate, and collaborate with a set of external actors. Adopting an ecosystem and …
orchestrate, and collaborate with a set of external actors. Adopting an ecosystem and …
[HTML][HTML] Firm boundaries in servitization: Interplay and repositioning practices
The present study analyzes how servitization delineates a manufacturer's boundaries.
Based on interviews with 57 senior managers and extensive secondary data collected from …
Based on interviews with 57 senior managers and extensive secondary data collected from …