Purpose Internal crisis communication (ICC) has become a burgeoning area of research in
crisis communication. However, the importance of ICC as a tool to enhance employee …

Purpose Communication with employees during times of crisis has become a crucial aspect
of crisis management for building organizational resilience knowledge. Thus, explaining …

Purpose The objective of this study was to examine the relationships among festival
personality, satisfaction and loyalty. Also, the study further analyzed the moderation effect of …

Purpose The purpose of this paper is to examine the hard and soft measures of service
quality and visitors' satisfaction, which ultimately contribute to visitor loyalty to the …

This study explores how the fear of missing out (FOMO) affects the flow experience, festival
satisfaction, and revisitation intention of attendees at a country music festival. Based on the …

Purpose This study examines the effect of festival visitors' emotional solidarity and
segmentation on revisiting intentions to Ghana for the Panafest/Emancipation festivals …

Purpose Even though the importance of understanding festivals from a tourism attraction
development perspective has been addressed, few studies have examined the factor of …

This study examined the experiences of music festival attendees and their perceptions
within the stimulus-organism-response (SOR) model. In this context, antecedents of the flow …

Purpose Guided by stimulus-organism-response (SOR) theory, this study analyzed the user-
generated content (UGC) produced by attendees from six anime conventions in the USA …

This article explores the motivations of Generation Z festival-goers' decision to attend
festivals. This research used an online, self-administered questionnaire that was distributed …