COVID-19 research in management: An updated bibliometric analysis

H Hashemi, R Rajabi, TG Brashear-Alejandro - Journal of Business …, 2022 - Elsevier
The unprecedented impact of COVID-19 on the global economy as well as on the academic
literature. Since early 2020, management researchers have made exceptional efforts to …

Opportunities of artificial intelligence and machine learning in the food industry

I Kumar, J Rawat, N Mohd, S Husain - Journal of Food Quality, 2021 - Wiley Online Library
The food processing and handling industry is the most significant business among the
various manufacturing industries in the entire world that subsidize the highest employability …

Transcending the COVID-19 crisis: Business resilience and innovation of the restaurant industry in China

B Li, YY Zhong, T Zhang, N Hua - Journal of Hospitality and Tourism …, 2021 - Elsevier
Utilizing the content analysis approach, this study analyzed 153 textual information sources
to explore Chinese restaurant enterprises' innovative activities during and after COVID-19 …

[HTML][HTML] Food service industry in the era of COVID-19: Trends and research implications

S Lee, S Ham - Nutrition Research and Practice, 2021 - synapse.koreamed.org
Abstract Coronavirus disease 2019 (COVID-19) is a new type of respiratory disease that has
been announced as a pandemic. The COVID-19 outbreak has changed the way we live. It …

Process vs. outcome: Effects of food photo types in online restaurant reviews on consumers' purchase intention

H Liu, S Feng, XS Hu - International journal of hospitality management, 2022 - Elsevier
User-generated photos are an important aspect of online reviews; yet they remain
fragmented in academic research. This study attempts to investigate the roles of two types of …

Determinants of customer purchase intention toward online food delivery services: The moderating role of usage frequency

C Hong, EKC Choi, HWD Joung - Journal of Hospitality and Tourism …, 2023 - Elsevier
In this study, the determinants (ie, social influence, effort expectancy, performance
expectancy, trust, and food safety risk perception) affecting customers' purchase intention …

Nexus of customer adaptation to mannequins with visit intention to full-service restaurants: Role of spatial layout

KM Selem, MS Islam, L Aureliano-Silva… - International Journal of …, 2023 - Elsevier
The primary purpose of this paper is to highlight the relationships between mannequins'
usage in restaurants, customers' social isolation, and visit intention to full-service restaurants …

Customer experience management strategies in upscale restaurants: Lessons from the Covid-19 pandemic

A Bonfanti, V Vigolo, G Yfantidou, R Gutuleac - International Journal of …, 2023 - Elsevier
This study addresses customer experience management (CXM) in upscale restaurants.
Specifically, it examines restaurateurs' perceptions of customers' changing needs following …

Service innovation in the restaurant sector during COVID-19: digital technologies to reduce customers' risk perception

B Esposito, MR Sessa, D Sica, O Malandrino - The TQM Journal, 2022 - emerald.com
Purpose This paper investigates the extent to which the COVID-19 pandemic has
accelerated service innovation in the restaurant sector. It explores the use of digital …

What drives product involvement and satisfaction with OFDs amid COVID-19?

M Das, M Ramalingam - Journal of Retailing and Consumer Services, 2022 - Elsevier
Online food delivery services (OFDs) have gained the attention of researchers due to the
rapid growth of society. With COVID-19 wreaking havoc on markets worldwide, it compelled …