Dynamic lead generation
SL Copeland, BM Smith III - US Patent 11,853,930, 2023 - Google Patents
A system for electronic lead generation including a semantic graph database including a
knowledge graph and a dynamic profiling module comprising automated computing …
knowledge graph and a dynamic profiling module comprising automated computing …
Dynamic scripts for tele-agents
SL Copeland, BM Smith III - US Patent 11,475,488, 2022 - Google Patents
Embodiments of the present invention include a dynamic script engine for tele-agents
including a statistics engine configured to receive, during a sales call, real-time industry …
including a statistics engine configured to receive, during a sales call, real-time industry …
Contextual and intent based natural language processing system and method
G Jaganmohan - US Patent 10,943,072, 2021 - Google Patents
Methods and systems are disclosed for an artificial intelli gence (AI)-based, conversational
insight and action platform for user context and intent-based natural language process ing …
insight and action platform for user context and intent-based natural language process ing …
Conversational reasoning with knowledge graph paths for assistant systems
In one embodiment, a method includes receiving a query from a user from a client system
associated with the user, accessing a knowledge graph comprising a plurality of nodes and …
associated with the user, accessing a knowledge graph comprising a plurality of nodes and …
Ontology-driven conversational interface for data analysis
A computer-implemented method for generating an ontology-driven conversational interface
includes generating an ontology from a description of a domain schema of a Data Analysis …
includes generating an ontology from a description of a domain schema of a Data Analysis …
Semantic call notes
SL Copeland - US Patent 11,468,882, 2022 - Google Patents
Abstract Customer relationship management (“CRM”) implemented in a computer system,
including parsing a word, from call notes of a conversation between a tele-agent of a call …
including parsing a word, from call notes of a conversation between a tele-agent of a call …
Schema-guided response generation
Primary Examiner Fariba Sirjani (74) Attorney, Agent, or Firm-Dority & Manning, PA (57)
ABSTRACT Generally, the present disclosure is directed to systems and methods for …
ABSTRACT Generally, the present disclosure is directed to systems and methods for …
Semantic artificial intelligence agent
SL Copeland - US Patent 10,951,763, 2021 - Google Patents
Customer relationship management (CRM') implemented in a computer system, including
administering, by an arti ficial intelligence agent ('AIA”) of a CRM application of the computer …
administering, by an arti ficial intelligence agent ('AIA”) of a CRM application of the computer …
System and method to perform control testing to mitigate risks in an organization
N Sabharwal, A Agrawal - US Patent 11,501,233, 2022 - Google Patents
The present disclosure relates to system (s) and method (s) to perform control testing to
mitigate risks in an organization. The system may extract sentences from control documents …
mitigate risks in an organization. The system may extract sentences from control documents …
Semantic jargon
SL Copeland - US Patent 10,923,114, 2021 - Google Patents
Configuring computer memory including parsing digitized speech into a triples of a
description logic; determining whether parsed triples are recorded in a general language …
description logic; determining whether parsed triples are recorded in a general language …