Background To identify the strategies and contextual factors that enable optimal
engagement of patients in the design, delivery, and evaluation of health services. Methods …

Objectives Lack of clarity on the definition of “patient engagement” has been highlighted as
a barrier to fully implementing patient engagement in research. This study identified themes …

Objectives Patient engagement (PE) improves patient, organisation and health system
outcomes, but most research is based on primary care. The primary purpose of this study …

Healthcare providers are investing considerable resources for the development of quality
management systems in hospitals. Contrary to these efforts, the number of tools that allow …

Background and Objectives: The concept of sustainability in healthcare is poorly
researched. There is a perceived need for new theoretical and empirical studies, as well as …

Abstract Introduction and Objective This paper provides an overview of the DUQuE
(Deepening our Understanding of Quality Improvement in Europe) project, the first study …

Healthcare organizations face growing pressures to increase patient-centred care and to
involve patients more in organizational decisions. Yet many providers worry that such …

Background Patient-centeredness is a characteristic of high-quality medical care and
requires engaging community members in health systems' decision-making. One key patient …

Background Understanding quality improvement from a patient perspective is important for
delivering patient-centred care. Yet the ways patients define quality improvement remains …

Objectives Patient-reported experience measures are increasingly being used to routinely
monitor the quality of care. With the increasing attention on such measures, hospital …