This paper reviews the literature on relational dynamics in information technology
outsourcing (ITO) relationships, a type of interorganizational relationship (IOR) between …

The article focuses on issues related to competence management in the work environment
of people from the youngest generational groups, referred to as Y and Z. The area of interest …

For strategic reasons, benchmarking best practices from efficient competitors is not usual in
many data envelopment analysis (DEA) applications. Even for industries composed of …

Purpose This paper aims to investigate the influence of the information processing paradigm
(information sharing and quality) on firm performance using organizational information …

The apparel and textile industry are known as a key sector in the structure of many
economies around the world. In particular, the influence of foreign outsourcing …

Currently, an increasing number of executives in traditional enterprises possess experience
in the Internet industry. They are willing to embrace new technologies and novel …

Developing a sustainable client–provider relationship in an outsourcing arrangement is
important. This study attempts to identify the effects of unexplored antecedents of …

Hospital organizations have adopted telehealth systems to expand their services to a portion
of the Brazilian population with limited access to healthcare, mainly due to the geographical …

Purpose This article aims to present a methodology applied to the transition between the “as-
is” and “to-be” stages of the Business Process Management (BPM) life cycle, supporting its …

Purpose This article presents a methodological application of decision support with the
purpose of identifying and better aligning sustainable banking strategies. Those strategies …